LYDIA MEKONNEN
Winnipeg,MB
Summary
Results-driven individual adept at efficiently managing multiple tasks. Demonstrates exceptional interpersonal, communication, and computer skills. Committed to providing unparalleled support and assistance to members of staff.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
ENT Surgical associates
Winnipeg, Manitoba
04.2024 - Current
- Welcomes and registers patients, consistently updating patient information in computer system.
- Demonstrated strong phone etiquette by promptly responding to calls and effectively transferring them to the designated staff.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
Sales Associate
Sally BEAUTY
winnipeg, Manitoba
04.2022 - 04.2024
- Engaged with customers by warmly greeting them and offering assistance
- Delivered reliable and precise product details to customers, ensuring they were well-informed about pricing and availability, both in-person and over the phone.
- Utilized active listening techniques to assess customer needs and deliver fitting solutions accurately.
- ensured prompt resolution of customer issues through professional and efficient communication.
Produce Worker
Sobeys
Winnipeg
05.2019 - 04.2022
- Demonstrated proficiency in following correct sanitation procedures to uphold a hygienic and orderly workplace.
- Delivered comprehensive training sessions to new hires, covering stocking protocols and expected customer service levels.
- Demonstrated adherence to company guidelines for work performance, attendance, and dress code
- Conducted daily quality assessments on fruits and vegetables, ensuring their freshness.
Education
Health Unit Clerk -
ST. JAMES-Assiniboia Continuing Education
Winnipeg, MB03.2024
High School Diploma -
Dakota Collegiate
Winnipeg, MB01.2020
Faculty of Science
University of Manitoba
Winnipeg, MBSkills
- Telephone Etiquette
- Microsoft Office
- Medical Records Management
- Reliable and punctual
- Time Management
- Organized
- Excellent Communication
- First Aid/CPR
Certification
- Nonviolent Crisis Intervention
- PHIA
- CPR/AED Level C
References
- Kassidy Mitchell, Training Store Manager, Sally Beauty, (289) 501-7708, Store5525@sallybeautycanada.com
- Jennifer Reynolds, HUC Course Teacher, St.James Assiniboia, (204) 470-1318, jennar17@yahoo.ca
- Phil Chase, supervisor, (204)471-8864, philipe.r.chase@gmail.com
Timeline
Medical Receptionist
ENT Surgical associates
04.2024 - Current
Sales Associate
Sally BEAUTY
04.2022 - 04.2024
Produce Worker
Sobeys
05.2019 - 04.2022
Health Unit Clerk -
ST. JAMES-Assiniboia Continuing Education
High School Diploma -
Dakota Collegiate
Faculty of Science
University of Manitoba
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