Lydia Gnanamuthu
Laval,QC
Summary
Ambitious student eager to contribute developed knowledge in customer service role. Skilled in individual and team-oriented settings. Adaptable, driven with strong work ethic and ability to thrive at managing concurrent objectives to promote efficiency with positive outcomes.
Overview
5
5
years of professional experience
Work History
Vendeuse/Consultant
H&M Hennes & Mauritz
Carrefour Laval
07.2024 - 11.2024
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Helped customers complete purchases, locate items, and join reward programs.
Customer Service Cashier
Walmart
Montréal, Quebec
05.2021 - 09.2022
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped with purchases and signed customers up for rewards program.
- Learned roles of other departments to provide coverage and keep store operational.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Counted and balanced cashier drawers.
Teacher
UCMAS
Laval, Québec
09.2019 - 12.2020
- Taught the students a developed system to mentally calculate mathematics.
- Differentiated instructions according to student ability and skill level.
- Applied proactive behavior management techniques to facilitate classroom discipline.
- Established positive relationships with students, parents and fellow teachers.
- Taught classes of 8-10 students at once for mathematics.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
Education
Commerce and Business Administration
Cégep Saint Laurent
High School Diploma -
École Secondaire Émile Legault
06.2021
Interior Designing And Visual Presentation
École Des Métiers Spécialisés De Laval
Laval, QC10-2025
École D'éducation Internationale
Laval, QC2020
Skills
- Trilingual
- Media Editing
- Excellent Communication
- Multi-tasker
- Quick Learner
- Customer engagement
- Sales presentations
- Creative
Languages
English
Native or Bilingual
French
Native or Bilingual
Tamil
Native or Bilingual
Spanish
Elementary
Hindi
Elementary
Additional Information
Reference given upon request
Timeline
Vendeuse/Consultant
H&M Hennes & Mauritz
07.2024 - 11.2024
Customer Service Cashier
Walmart
05.2021 - 09.2022
Teacher
UCMAS
09.2019 - 12.2020
Commerce and Business Administration
Cégep Saint Laurent
High School Diploma -
École Secondaire Émile Legault
École D'éducation Internationale
Interior Designing And Visual Presentation
École Des Métiers Spécialisés De Laval