Lydia Gill
Paradise,NL
Summary
Dedicated Office Assistant with over 4 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Respectful, punctual and hardworking.
Overview
4
4
years of professional experience
Work History
Lead Administrator
Proactive Wellness Centre
12.2019 - Current
- Screened and transferred incoming calls, took down messages and transmitted to the correct personnel.
- Maintained 5+ therapists schedules including a physiotherapist, massage therapist and chiropractor.
- Communicated and worked with third party companies and law offices regarding mutual clients.
- Established collaborative relationships with patients through consistent and meaningful communication.
- Made outbound calls to law offices and third party companies to discuss and resolve account needs.
- Prepared customer invoices, accepted payments, and processed refund and cancellation requests.
Education
Medical Office Administrator -
Eastern College
St. John's, NL11.2019
Skills
- Administrative Procedures
- Clinic Administration
- Customer Inquiries
- Microsoft Office
- Job Assignments
- Office Supplies and Inventory
- Material Preparation
- Information Collection
- Greeting Visitors
- Set Goals
- Professional Relationships
Timeline
Lead Administrator
Proactive Wellness Centre
12.2019 - Current
Medical Office Administrator -
Eastern College
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