Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lydia Emmi

Modesto

Summary

Energetic and reliable hospitality professional with 5+ years of experience in customer service, team collaboration, and multitasking in fast-paced environments. Skilled at creating positive guest experiences, resolving issues efficiently, and maintaining a professional and welcoming atmosphere.

Overview

7
7
years of professional experience

Work History

Assistant Housekeeping Manager

Grand View Inn & Suites
Wasilla
09.2020 - 08.2025
  • Trained and supervised staff to maintain high service standards
  • Managed inventory, scheduling, and team efficiency improvements
  • Conducted performance reviews and provided ongoing coaching
  • Ensured compliance with health, safety, and cleanliness standards
  • Collaborated with management to improve guest satisfaction scores

Front Desk Associate

Grand View Inn & Suites
Wasilla
09.2020 - 08.2025
  • Checked guests in/out, handled reservations, and processed payments
  • Handled cash and card transactions for room payments and gift shop sales
  • Resolved guest concerns and ensured smooth daily operations
  • Coordinated with housekeeping for room readiness

Waitress

Señor Taco
Wasilla
01.2019 - 08.2020
  • Greeted and seated guests, creating a friendly dining experience
  • Took and delivered orders accurately and quickly
  • Handled cash/credit transactions and POS system
  • Maintained clean and safe dining environment

Education

High School Diploma or GED -

Skills

  • Customer Service & Communication
  • Team Collaboration
  • Time Management & Multitasking
  • Cash Handling & POS Systems
  • Problem Solving & Conflict Resolution
  • Staff training

Timeline

Assistant Housekeeping Manager

Grand View Inn & Suites
09.2020 - 08.2025

Front Desk Associate

Grand View Inn & Suites
09.2020 - 08.2025

Waitress

Señor Taco
01.2019 - 08.2020

High School Diploma or GED -

Lydia Emmi