Summary
Overview
Work History
Education
Skills
Websites
Interests
Timeline
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Lydia Creed

Lydia Creed

Rocklin

Summary

I’m a storyteller at heart with a journalism degree and hands-on experience creating written and video content. Complementing my creative skills, I bring 7+ years of frontline customer service through bartending and cashier work, where I learned how to connect with people, stay adaptable, and keep calm under pressure. I bring a strong communication, creativity, and a customer-first mindset to every team I join.

Overview

13
13
years of professional experience

Work History

Bartender

Red Robin
11.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Barback

Tahoe Joe's Famous Steakhouse
05.2021 - 09.2022
  • Delivered food to customers at bar and tables.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Learned how to make wide variety of mixed drinks.
  • Replaced empty kegs and soda syrups.
  • Operated POS system to collect payments from customers.
  • Greeted customers and provided friendly, knowledgeable service.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shifts
  • Answered customer questions about food and beverage items and assisted with menu selections.

Editor

Youtube Channels
06.2012 - 12.2020
  • Applied current editing and photography tools to tell great stories.
  • Strengthened content through proofreading and editing.
  • Directed work of lighting and sound crews to coordinate efficient production operations.
  • Reviewed scripts and made changes to improve wording, flow or interest levels, consistently producing highly successful shows.
  • Developed and maintained editorial standards for content.
  • Edited and revised wide array of content for accuracy, clarity and consistency.
  • Collaborated with writers, designers and other editors to deliver content of highest quality.

Sales Associate

Spirit Halloween LLC
10.2015 - 10.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Solved customer challenges by offering relevant products and services.

Sales Associate

Goodwill Store
09.2013 - 01.2014
  • Prepared merchandise for sales floor by pricing or tagging.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Associate of Science - Journalism

Sierra College
Rocklin, CA
05-2025

Acting Certificate - Theater Arts

American River College
Sacramento, CA
05-2016

High School Diploma -

Center High School
Antelope, CA
05-2014

Skills

  • Basic accounting
  • Customer service
  • Strategic content planning
  • Error spotting
  • Story shaping
  • Script interpretation
  • Character development
  • Fact-checking
  • Video production

Interests

  • Watching Movies and TV Shows
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Music
  • Acting and Theater
  • Video Game Design
  • Photography
  • Digital Art and Animation
  • Fashion
  • Creative Writing

Timeline

Bartender

Red Robin
11.2022 - Current

Barback

Tahoe Joe's Famous Steakhouse
05.2021 - 09.2022

Sales Associate

Spirit Halloween LLC
10.2015 - 10.2016

Sales Associate

Goodwill Store
09.2013 - 01.2014

Editor

Youtube Channels
06.2012 - 12.2020

Associate of Science - Journalism

Sierra College

Acting Certificate - Theater Arts

American River College

High School Diploma -

Center High School
Lydia Creed