Master of Science candidate in Project Management with a focus on business analysis. Expected graduation in 2025. Proficient in project risk management, scheduling, cost planning, resource allocation, and project quality management.
Hi, I’m
Lydia
Barrie,Ontario
Summary
Overview
5
years of professional experience
1
Certification
Work History
Willdale
System Administrator (Part Time)
08.2022 - 12.2023
Job overview
- Implemented Microsoft System Center for network server management, resulting in optimized performance.
- Set up IT policies for the entity as part of the overall risk management and mitigation against cyber and phishing attacks, increased awareness, and safeguarding organizational data.
- Enhanced security measures, through access controls, regular backups, and the implementation of Windows firewalls, successfully enhanced the overall security posture, reducing the risk of unauthorized access and data loss.
- Proactively monitored systems, reducing downtime by 8%, and established regular maintenance routines, improving system efficiency.
St Martin's Convent School
Information Technology Administrator
03.2019 - 12.2023
Job overview
- Set up a Help Desk ticketing system to manage and handle user queries.
- Monitored network performance and troubleshooted connectivity issues.
- Installed, configured, and maintained servers that supported various applications and services, such as email, file sharing, and learning management systems (LMS).
- SQL database management for the school system.
- Oversaw the maintenance and repair of computers, laptops, tablets, printers, and other hardware devices used in classrooms and administrative offices.
- Created and managed user accounts for students, teachers, and staff, ensuring proper access permissions and security settings.
- Managed social media platforms, anddesigned communication and marketing tools.
Education
Northeastern UniversityToronto
Master of Science from Project Management
06-2025
University Overview
Zimbabwe Open University
Bachelor of Science from Information Technology
04.2022
University Overview
Skills
- Risk Management
- Hardware troubleshooting
- Procurement
- Project Scheduling
- Project Management
- System Administration
Certification
- Project Management, 01/2024, Harvard Business Publishing
- Cybersecurity for Artificial Intelligence, Udemy
Projects
Projects
School Management System, 07/2021 - 10/2021, David Whitehead School
Volunteer Experience
Volunteer Experience
- Program Assistant, Waterford Retirement Home, 07/2024, 10/2024, Barrie, Ontario
- Disability Awareness, Emerald Hill School, 05/2022, 12/2023, Harare, Harare
Timeline
System Administrator (Part Time)
Willdale
08.2022 - 12.2023
Information Technology Administrator
St Martin's Convent School
03.2019 - 12.2023
Northeastern University
Master of Science from Project Management
Zimbabwe Open University
Bachelor of Science from Information Technology
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