Lydia Chen
Toronto,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Exhibition Staff
IThome
05.2024 - 05.2024
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sales Assistance
Traditional Industry
01.2022 - 03.2024
- Communicated order to mill, scheduling carriers for pickup if needed
- Fielded customer questions to share information about products, availability, and pricing
- Familiar with ERP and SAP systems to fill in orders, track order progress, and arrange shipments
- Interacted with customers by phone, email, or in-person to provide information
- Managed daily data entry and kept clerical information accurate and up to date.
Store Clerk
Service Industry
09.2020 - 02.2021
- Performed daily store opening and closing duties, ensuring that all store policies were followed
- Processed returns, exchanges, and refunds accurately and in accordance with company policy
- Processed and managed orders, ensuring accuracy and timeliness of delivery
- Maintained an organized and attractive store display to attract customers
- Made arrangements for restocking of low-stock items.
Education
Bachelor of Arts - Chung Yuan Christian University
09.2021
Exchange Student - Hankuk University of Foreign Studies
08.2021
Skills
- Problem Solving Skills
- Excellent Communication Skills
- Customer Service Skills
- ERP、SAP
Languages
Chinese
Native or Bilingual
English
Professional Working
Korean
Limited Working
Overseas Experience
Exchange Student, Korea, 02 2021 to 08 2021
- Successfully admitted participating in the exchange student program through the school selection
- Took extensive notes to document lessons and further solidify learning objectives
- Submitted research proposals to propel personal learning ambitions
- Share the language and culture of each other's countries and to build up a global vision
Timeline
Exhibition Staff
IThome
05.2024 - 05.2024
Sales Assistance
Traditional Industry
01.2022 - 03.2024
Store Clerk
Service Industry
09.2020 - 02.2021