Lydia Brown
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
PSP Health Promotion
02.2023 - Current
- Ensure the collection of necessary documentation and arrange topic briefings in preparation for all presentations
- Provide clerical support including data entry, word processing, photocopying, internal/external correspondence, distribution and follow-up action
- Organize meetings, advise attendees, draft and distribute agendas and minutes
- Schedule and arrange appointments, meetings, and travel schedules
- Organize event calendar
- Arrange and prepare for courses and teachings
- Provide reception services and respond to general information inquiries in a timely manner ensuring appropriate follow-up
- Maintain bulletin board displays and pamphlet racks
- Order and maintain office and program supplies using 2227 forms
- Obtain estimates and prepare purchase orders
- Set up and maintain electronic and manual filing systems
Driver Relations Coordinator
Valley Eats Inc
10.2021 - 03.2022
- Interviewed potential candidates for the Courier position
- Ensured all documentation was received and complete for onboarding
- Set up new driver accounts for new hires
- Created and maintained up to date physical and electronic files for all Couriers
- Developed and maintained weekly schedules for Couriers in each of the 10 markets
- Ensured Courier bag stock was maintained and tracked accurately using google spreadsheets
- Responded to inquiries regarding the Courier position from the general public via phone and email
- Responded to questions/concerns from current and past Couriers
- Coached employees through day-to-day work and complex problems.
Host/Manager/Operator
CoS Escape Rooms
04.2018 - 08.2020
- Continually monitored Business needs and took appropriate action to ensure supply levels were Maintained
- Opening and closing duties, which included counting cash and making bank deposits
- Training and directing staff in daily work assignments
- Answering all email, telephone, and social media correspondence
- Creating and running social media campaigns and advertisements
- Coordinate with the Ottawa Valley Tourism Association and the Pembroke Business Improvement Area to arrange partnership information
- Efficiently resolved problems or concerns to the satisfaction of all involved parties
- Reset and organized rooms and puzzles in a timely, detail oriented fashion
- Calculated all incoming and outgoing monies for the business along with creating payroll and earnings reports, using microsoft excel, for the book keeper in a timely manner
Education
Post Secondary Diploma - Social Service Worker
Algonquin College
06.2021
Skills
- Strong independent work ethic and ability to excel in a team setting
- Time management to effectively balance work and home life while still meeting deadlines and expectations
- Interpersonal skills which allow me to adapt based on my surroundings
- Proven adaptability skills which allows for flexibility and continued advancement of tasks
- Computer Literacy, such as
- Microsoft Office Pack: (Word, Excel, Access, Publisher, Outlook, PowerPoint)
- Strong communication skills, both written and verbally for conflict management and business relations
- Strongly dedicated and Motivated for career development and advancement
- A Knowledge of local facilities to support vulnerable clients and the skills to locate additional resources
- A taught understanding of empathy and how to use active listening to display it genuinely
Timeline
Administrative Assistant
PSP Health Promotion
02.2023 - Current
Driver Relations Coordinator
Valley Eats Inc
10.2021 - 03.2022
Host/Manager/Operator
CoS Escape Rooms
04.2018 - 08.2020
Post Secondary Diploma - Social Service Worker
Algonquin College
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