Lydia Boutrif
Summary
I bring hands on experience across childcare, hospitality, retail, and IT support, shaped by working in different countries and cultures. From babysitting in France at 17 to helping run a restaurant in Algeria and working at a baby store in Montreal, Canada. I’ve learned to adapt quickly, communicate well, and handle pressure with ease. My IT support internship gave me a solid foundation in troubleshooting and tech, adding to my versatility and problem solving skills.
Overview
5
5
years of professional experience
Work History
Customer Service Assistant
Continental, Agatha Boutique
08.2023 - 12.2023
- Provided customer service by assisting parents with selecting baby products, offering personalized recommendations based on research and individual needs.
- Managed transactions, processed payments, and handled returns or exchanges.
- Supported the opening and closing of the store, including cash register balancing and securing the premises at the end of each shift.
- Maintained a clean, organized, and child-friendly store, ensuring products were well-stocked, neatly displayed, and easily accessible while meeting safety standards.
IT Support Admin Intern
Université D’Alger
09.2022 - 01.2023
- Installed and maintained computers, printers, and network equipment across faculty offices and labs
- Assisted students and staff with technical issues related to software, logins, and hardware
- Performed routine system updates and troubleshooting under the supervision of the IT department
- Helped maintain the university’s computer labs and ensured all equipment was functioning properly
- Provided support in both French and Arabic to ensure clear communication with users
Server/Restaurant Assistant
Djamel Akkoura
05.2022 - 07.2022
- Greeted customers and made them feel welcome
- Took food and drink orders, explaining menu items and daily specials mainly in French and other local languages
- Assisted with food preparation and kept the dining area and kitchen clean
- Handled cash transactions and balanced the cash register at closing
- Managed phone bookings and reservations
Summer Camp Volunteer
Maisons Des Jeunes
06.2021 - 07.2021
- Helped organize engaging games and activities for children aged 6 to 12, encouraging teamwork and cooperation
- Assisted in setting up and maintaining the camp area near the beach
- Helped prepare and serve dinner for the children and staff
- Supervised children during outdoor and beach play to ensure their safety
- Maintained open communication with parents, providing updates and ensuring children’s well being throughout the day
Babysitter
Cleménce Lamar
07.2018 - 08.2018
- Took care of a 6-year-old child while parents were busy
- Prepared meals and snacks
- Took the child to the mall and park for playtime
- Helped with homework and bedtime routines
- Made sure the child was safe and happy
Education
Bachelor of Science - Math and Computer Science
Abderrahmane-Mira University
07-2023
Diploma - Computer System Technician
George Brown College
Toronto, None04-2026
Skills
- Technical troubleshooting and computer setup
- Basic network and hardware maintenance
- Customer service and communication skills
- Multilingual communication
- Teamwork and collaboration in diverse environments
- Time management and responsibility
- Child supervision and activity coordination
- Basic cooking and meal preparation
Languages
French
Native or Bilingual
English
Professional Working
Arabic
Native or Bilingual
Kabyle
Native or Bilingual
Turkish
Elementary
Timeline
Customer Service Assistant
Continental, Agatha Boutique
08.2023 - 12.2023
IT Support Admin Intern
Université D’Alger
09.2022 - 01.2023
Server/Restaurant Assistant
Djamel Akkoura
05.2022 - 07.2022
Summer Camp Volunteer
Maisons Des Jeunes
06.2021 - 07.2021
Babysitter
Cleménce Lamar
07.2018 - 08.2018
Bachelor of Science - Math and Computer Science
Abderrahmane-Mira University
Diploma - Computer System Technician
George Brown College
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