Lyddia DESSUREAULT
Agente Administrative
Ottawa
Summary
Methodical and dynamic medical secretary, with a proven ability to provide clients with high quality services in a fast-paced environment. Extremely attentive to details and able to make decisions in order to manage multiple tasks at the same time. Working with motivation and able to work effectively alone or in team.
Overview
9
9
years of professional experience
Work History
Medical Secretary
CHU Sainte-Justine
03.2022 - 10.2022
- Answered the phone.
- Coordinated customer service and patient scheduling.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Layout of medical reports.
- Maintained office supplies inventory by checking stock, anticipated department needs and placed orders.
Administrative Assistant
Urgence Physio
02.2018 - 02.2022
- Booking, confirming appointments.
- Greeting incoming customers professionally both in french and english.
- Following-up with CNESST, SAAQ and Blue Cross invoicing.
- Answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executing record filing system to improve document organization and management.
- Restocking supplies and helping submitting purchase orders to maintain stock levels.
Administrative Assistant
Plomberie Orange inc
11.2017 - 02.2018
- Receiving telephone calls, processing inquiries and transmitting messages.
- Email processing.
- Entry of invoices and data, sending reminders in the event of non-payment.
- Administrative tasks such as taking care of taxes, insurances...
- Scheduling appointments.
Medical Transcriptionist
CISSS Laval
09.2017 - 01.2018
- Medical transcription in the pathology department.
- Filing documents.
Office Clerk
D-Box Technologie
05.2017 - 08.2017
- Filing documents.
- Invoice entry to help the accounting department.
Administrative Agent
CIUSSS MCQ
07.2013 - 01.2016
- Administrative agent Class 2-3-4.
- Telephonist.
- Medical transcription in the nuclear medicine department.
- Administrative agent in CHSLD.
Education
ASP - Medical Secretary
Centre De Formation Professionnelle Bel-Avenir – Trois-Rivières
Trois-Rivières, QC /2012 - /2013
DEP - Secretary
Centre De Formation Professionnelle Bel-Avenir – Trois-Rivières
Trois-Rivières, QC /2011 - /2012
High School Diploma -
École Secondaire Le Tremplin
Sainte-Geneviève-de-Batiscan /2011 -
Skills
- Medical Transcription
- Adaptable and Flexible
- Answering Questions
- Filing
- Medical Terminology
- Patient Billing
Affiliations
References will be provided on demand.
Timeline
Medical Secretary
CHU Sainte-Justine
03.2022 - 10.2022
Administrative Assistant
Urgence Physio
02.2018 - 02.2022
Administrative Assistant
Plomberie Orange inc
11.2017 - 02.2018
Medical Transcriptionist
CISSS Laval
09.2017 - 01.2018
Office Clerk
D-Box Technologie
05.2017 - 08.2017
Administrative Agent
CIUSSS MCQ
07.2013 - 01.2016
ASP - Medical Secretary
Centre De Formation Professionnelle Bel-Avenir – Trois-Rivières
/2012 - /2013
DEP - Secretary
Centre De Formation Professionnelle Bel-Avenir – Trois-Rivières
/2011 - /2012
High School Diploma -
École Secondaire Le Tremplin
/2011 -
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