Summary
Overview
Work History
Education
Skills
Timeline
Generic

LYANA CAPINA

Summary

Personable and strategic sales professional with a proven track record of understanding client needs and crafting effective sales strategies. Skilled in building and nurturing strong relationships, supported by a background in recruitment that has strengthened my ability to engage diverse stakeholders and earn trust quickly. Experienced in negotiating high-value agreements and driving sustained revenue growth. Proficient in CRM platforms, lead generation, and sales forecasting, with success delivering results in dynamic, competitive markets. Committed to contributing to organizational success through strategic, client-focused execution and a relentless drive for results.

Overview

4
4
years of professional experience

Work History

Business Development Manager/Senior Account Executive

BrightHR
02.2025 - Current
  • Led full-cycle SaaS sales process, including cold calling, prospecting, and coaching junior sales consultants to book qualified meetings.
  • Delivered tailored product demos and consultative sales, closing $200K+ in annual revenue across SMB and enterprise clients.
  • Negotiated and closed contracts ranging from $2,000 to $100,000 per deal
  • Identified and pursued 4-6 new business opportunities to expand client base and market presence.
  • Developed strategic partnerships to enhance service offerings and drive revenue growth.
  • Mentored junior team members, promoting professional development and enhancing team performance.

Business Development Manager

Conduit HR
02.2024 - 02.2025
  • Led all sales activities, including cold calling, prospecting, and relationship management to acquire and onboard new clients.
  • Used consultative selling and needs analysis to deliver tailored business and SAAS solutions across multiple industries (healthcare, manufacturing, etc.).
  • Maintained a 65% conversion rate and consistently achieved quarterly sales bonuses throughout tenure.
  • Proactively self-generated an average of 3-4 new client deals per month, contributing over $60K in revenue to the business.
  • Represented the company at industry events to boost brand visibility and generate quality leads.
  • Led negotiations with prospective clients, securing favorable terms that contributed to revenue growth.

Account / Relationship Manager

Tekstaff IT Staffing Solutions
03.2022 - 07.2023
  • Managed key accounts (e.g., TD Bank, Ontario Public Services, CompuCom), ensuring consistent client satisfaction and fulfillment.
  • Led a 20+ person recruitment team, averaging 8+ placements per month by streamlining processes and optimizing candidate delivery.
  • Specialized in tech recruitment across all levels, developing tailored strategies to attract and place top talent.
  • Drove sales growth through proactive business development and client outreach, resulting in contributing 40% of the sales team.
  • Collaborated with hiring managers to define job requirements and streamline candidate selection processes.
  • Utilized SAP and CRM tools to maintain data integrity and optimize recruitment workflows.
  • Built strong client relationships, fostering loyalty and generating repeat business.

Talent Acquisition Specialist

Affinity IFS
09.2021 - 01.2022
  • Led full-cycle recruitment across all levels, partnering with hiring managers to source talent via platforms like Indeed, Facebook, Monster, and Kijiji.
  • Conducted comprehensive candidate assessments to ensure alignment with organizational culture and job requirements.
  • Aligned recruitment strategies with organizational goals, successfully placing candidates across multiple functions.
  • Served as the primary contact for all candidate communications, including in-person, phone, and email.
  • Streamlined recruitment processes by implementing targeted sourcing strategies for diverse talent pools.

Education

Business- Marketing -

George Brown College
04-2023

STAR Interviewing Certificate - undefined

Genesco
01.2017

Skills

  • Account relationship development
  • Business development
  • Outlook, Microsoft Office, Salesforce, Apollo Ai
  • Jobdiva ATS, Fieldglass SAP
  • Sales strategy development
  • Team leadership
  • Negotiations
  • Pricing strategy
  • Key account management

Timeline

Business Development Manager/Senior Account Executive

BrightHR
02.2025 - Current

Business Development Manager

Conduit HR
02.2024 - 02.2025

Account / Relationship Manager

Tekstaff IT Staffing Solutions
03.2022 - 07.2023

Talent Acquisition Specialist

Affinity IFS
09.2021 - 01.2022

STAR Interviewing Certificate - undefined

Genesco

Business- Marketing -

George Brown College
LYANA CAPINA