Lyamba Cuthbert Ilukena
Summary
Compassionate caregiver with experience at Silver Leaf, excelling in elderly care and activities of daily living. Demonstrated strong time management, fostering independence and enhancing clients' quality of life. Built meaningful relationships while ensuring a safe environment, contributing to optimal health outcomes and client satisfaction.
Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Care Giver
Silver Leaf
09.2024 - 12.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted patients with self-administered medications.
Accountant
Zamlops General Dealers
01.2020 - 06.2023
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
Banker
Stanbic Bank
05.2009 - 01.2020
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
- Opened, closed, and updated accounts for customers.
- Strengthened customer relationships through attentive service and prompt resolution of inquiries.
- Collaborated with team members to consistently meet or exceed branch sales targets and objectives.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
- Enhanced bank profitability by effectively cross-selling various financial products and services.
Education
Associate of Arts -
WALK TALL
Lusaka ZM06-2007
Associate of Science - Advanced Level Sciences - EDEXCEL
University of ZAMBIA-A Level Training Unit
Lusaka ZM06-2004
High School Diploma -
Munali Secondary School
Lusaka ZM11-2000
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Daily living assistance
- Personal hygiene assistance
Languages
English
Professional Working
Certification
i-nurse medical certification
inurse medical certification
it is a medical certification of UAP-Unlicensed assistive medical personal.
Timeline
Care Giver
Silver Leaf
09.2024 - 12.2024
Accountant
Zamlops General Dealers
01.2020 - 06.2023
Banker
Stanbic Bank
05.2009 - 01.2020
Associate of Arts -
WALK TALL
Associate of Science - Advanced Level Sciences - EDEXCEL
University of ZAMBIA-A Level Training Unit
High School Diploma -
Munali Secondary School
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