LYA SANZO
Kanata
Summary
Motivated and creative marketing student with a strong foundation in customer engagement, communication, and digital marketing principles. Experienced in delivering personalized service and driving customer satisfaction in fast-paced environments. Skilled in collaborating with teams, managing multiple tasks efficiently, and adapting quickly to new challenges. Eager to apply analytical thinking, social media knowledge, and problem-solving skills to support innovative marketing campaigns and contribute to brand growth. Passionate about learning and excited to gain hands-on experience in a dynamic marketing role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Home Depot
08.2024 - Current
- Delivered personalized product recommendations, enhancing customer satisfaction and driving repeat business.
- Efficiently processed sales transactions, ensuring accuracy and a seamless checkout experience.
- Maintained an attractive, well-organized sales floor to maximize product visibility and boost impulse purchases.
- Proactively resolved customer inquiries and concerns, strengthening brand loyalty and positive word-of-mouth.
- Supported inventory management by accurately receiving and merchandising products, optimizing stock availability.
- Collaborated with team members to exceed daily sales targets, contributing to overall store revenue growth.
Customer service/Sub artist
Mr. Sub
03.2020 - 08.2023
- Delivered personalized, attentive service to customers in a high-volume food environment, enhancing customer satisfaction and repeat business.
- Prepared food orders with precision and care, ensuring quality and presentation consistently met brand standards.
- Efficiently managed point-of-sale transactions, including cash and card payments, ensuring accuracy and a smooth checkout experience.
- Maintained a clean, organized work area to uphold health standards and promote a positive brand image.
- Collaborated closely with team members during peak hours to streamline operations and sustain high levels of customer satisfaction.
Education
Diploma -
Erin district school board
06.2023
Business Marketing - undefined
Algonquin college
09.2025
Skills
- Problem solving
- Microsoft office
- Communications
- Organization
- Critical thinking
- Time management
- Payment processing
- Team player
- Work ethic and integrity
- Patience and empathy
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Graduated with honor roll all 4 years of high school and currently through college.
LANGUAGES
French (Advanced)
Limited Working
Certification
- Standard First-Aid & CPR Level C Certified
- Ontario G1 Class Driver’s License in Good Standing
- Honor Roll
Timeline
Cashier
Home Depot
08.2024 - Current
Customer service/Sub artist
Mr. Sub
03.2020 - 08.2023
Business Marketing - undefined
Algonquin college
Diploma -
Erin district school board
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