Luz Marina Machado Galvez
Summary
Professional and leader oriented to results, with 20 years of growing and successful professional career, highly motivated, exposed to multicultural experiences, computer management for business purposes, developer of multifunctional and multidisciplinary work teams, ability to develop and implement strategies that give a value added to the company's results, ability to develop and promote staff.
Overview
23
23
years of professional experience
Work History
Owner
Marina Healthy and Delicious Food
05.2019 - 12.2023
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Interacted well with customers to build connections and nurture relationships.
Delivery Driver
Skip the Dishes
02.2019 - 05.2023
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Expedited deliveries to meet customer deadlines and requirements.
Synergy Analyst
PROFUTURO AFP – Group Scotiabank PERU
02.2015 - 02.2018
- Generated reports detailing findings and recommendations.
- Optimized resource allocation by conducting thorough cost-benefit analyses on potential investments.
- Training staff in banking matters
Chief of Operations
SCOTIABANK PERU S.A.A.
06.2006 - 02.2015
- Chief of Operations (2010 - 2015)
- Services Assistant (10/2008 - 2010)
- Promoter of Services (06/2006 - 10/2008)
- Services Assistant (10/2008 - 2010)
- Cashier (06/2006 - 10/2008)
Service Promoter - Cashier
BANCO DE CREDITO DEL PERU
03.2001 - 03.2005
- Worked with team to achieve sales goals for products.
- Identified interested and qualified customers to provide potential customers with additional information regarding product.
Education
High School Diploma -
ISS Language And Career College of British Columbia
Vancouver, BC12.2019
Bachelor of Science - Graduate Management Business
UNIVERSITY INCA GARCILAZO DE LA VEGA
Lima, Perú 07.2015
Diploma - Management of Human Potential
National University of San Marcos
05.2015
Diploma - Management Skills and Management
National University of San Marcos
05.2015
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Marketing
- Business management
- Operations management
- Strategic planning
- Negotiation
- Sales leadership
- Business administration
- Business marketing
- Sales strategies
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Owner
Marina Healthy and Delicious Food
05.2019 - 12.2023
Delivery Driver
Skip the Dishes
02.2019 - 05.2023
Synergy Analyst
PROFUTURO AFP – Group Scotiabank PERU
02.2015 - 02.2018
Chief of Operations
SCOTIABANK PERU S.A.A.
06.2006 - 02.2015
Service Promoter - Cashier
BANCO DE CREDITO DEL PERU
03.2001 - 03.2005
Diploma - Management of Human Potential
National University of San Marcos
Diploma - Management Skills and Management
National University of San Marcos
High School Diploma -
ISS Language And Career College of British Columbia
Bachelor of Science - Graduate Management Business
UNIVERSITY INCA GARCILAZO DE LA VEGA
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