Luz Maria Elias
Santa Ana,CA
Summary
Skilled pharmacy technician with experience in medication dispensing, patient interaction, and inventory management. Strong focus on collaboration, ensuring accuracy, and meeting patient needs. Reliable team member known for adapting to changing requirements and delivering consistent results. Proficient in pharmaceutical calculations, prescription processing, and regulatory compliance.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Licensed Pharmacy Technician
Rite Aid
11.1987 - Current
- Optimizing workflow within the pharmacy by assisting with order fulfillment, shipping, receiving, and stocking procedures.
- Promoting a safe work environment by adhering to strict safety protocols when handling hazardous materials and disposing of expired medications.
- Stocking and inventorying medication to keep accurate records.
- Calculating dosage, filling prescriptions, and preparing prescription labels with absolute accuracy.
- Consulting with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Ensuring compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
- Establishing and maintaining patient profiles, updating organizational database with current information.
- Training new employees on pharmacy procedures, policies, and safety protocols to ensure consistent quality across the team.
- Providing exceptional service to diverse customers through clear communication, empathy, and cultural sensitivity skills.
- Solving customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Administering immunizations under pharmacist supervision.
Education
Bachelor of Arts - Liberal Studies
California State University, Fullerton
Fullerton, CAAssociate of Science - Science Education
Santa Ana College
Santa Ana, CASkills
- Medication packaging
- Medication labeling
- Pharmacy data entry
- Medication dispensing
- Drug inventory management
- Recordkeeping and documentation
- Calm and professional under pressure
- Teamwork and collaboration
- Customer service excellence
- Confidentiality and HIPAA
Certification
- Licensed Pharmacy Technician - TCH 34735
Languages
Spanish
Timeline
Licensed Pharmacy Technician
Rite Aid
11.1987 - Current
Bachelor of Arts - Liberal Studies
California State University, Fullerton
Associate of Science - Science Education
Santa Ana College
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