Luz Mora
Salinas
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
3
3
years of professional experience
2010
2010
years of post-secondary education
Work History
Receptionist/Medical Records Clerk
Cypress Healthcare Partners
Salinas
01.2023 - 03.2026
- Greeted patients and visitors warmly, ensuring a welcoming environment.
- Managed phone calls, directing inquiries to appropriate staff members promptly.
- Scheduled appointments efficiently, utilizing scheduling software for accuracy.
- Maintained patient records securely, ensuring confidentiality and compliance with regulations.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed payments and updated accounts to reflect balance changes.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Sorted incoming mail and directed to correct personnel each day.
Education
Everret Alvarez
Salinas, CASkills
- Data entry accuracy
- Patient record management
- Phone call handling
- Payment processing
- Confidentiality compliance
- Time management
- Dedication to detail
- Positive attitude
- Team collaboration
- Administrative support
- Customer and client relations
- Data inputting
- Positive and professional
Languages
English
Professional
Spanish
Professional
Timeline
Receptionist/Medical Records Clerk
Cypress Healthcare Partners
01.2023 - 03.2026
Everret Alvarez