Luz Martinez Garcia
Corona
Summary
Dedicated housekeeper with extensive experience at Best Western Hotel, excelling in cleaning techniques and customer service. Proven ability to maintain high standards of cleanliness while effectively managing time and inventory. Recognized for enhancing guest satisfaction through attentive communication and prompt responses to requests, ensuring a welcoming environment.
Overview
1
1
year of professional experience
Work History
Housekeeper
Best Western Hotel
St Charles
08.2024 - 04.2025
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Communicated with customers about requests for additional supplies or cleaning services.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Communicated with maintenance team on damages to repair.
- Followed safety procedures when handling hazardous materials.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Responded to requests from guests regarding housekeeping needs.
House Cleaner
House Cleaning
St Charles
02.2024 - 12.2024
- Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
- Maintained and organized cleaning supplies stock.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
- Marketed cleaning services to grow customer base, offering client referral discounts, coupons and holiday promotions.
- Interacted pleasantly with clients and guests when performing daily duties.
Education
High School Diploma -
Secundaria Technica N47
Mexico 06-2014
Skills
- Cleaning techniques
- Chemical handling
- Inventory management
- Time management
- Customer service
- Client relations
Languages
Spanish
Professional
Timeline
Housekeeper
Best Western Hotel
08.2024 - 04.2025
House Cleaner
House Cleaning
02.2024 - 12.2024
High School Diploma -
Secundaria Technica N47
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