Luz Maria Reveles

• Facilitated patient assessments to identify psychosocial needs and develop personalized care plans.
• Developed strong rapport with diverse clientele by demonstrating cultural competency and sensitivity throughout service provision.
• Mentored junior social workers, fostering professional development and adherence to best practices.
• Conducted regular training sessions on grief counseling techniques for healthcare staff members.

• Collaborated with healthcare teams to ensure holistic patient support and resource allocation.
• Advocated for patients' rights within interdisciplinary teams, enhancing quality of care delivery.
• Implemented process improvements in case documentation, increasing efficiency in service delivery.
• Educated families on coping strategies and available community resources for end-of-life care.

• Evaluated program effectiveness through feedback collection, driving continuous improvement initiatives.
• Collaborated with interdisciplinary team members for optimal patient outcomes, ensuring consistent updates on patient progress.
• Served as a liaison between hospices and external agencies such as hospitals or nursing homes to facilitate efficient patient transitions into hospice care settings.
• Enhanced patient and family understanding of hospice services by providing thorough education and resources.

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• Assisted patients and families to cope with advance illness and guided them to utilize their health benefits for optimum medical care.
• Facilitated patient navigation through complex healthcare processes, ensuring timely access to services and resources.
• Collaborated with multidisciplinary teams to optimize care coordination and enhance patient satisfaction.
• Analyzed patient feedback to identify areas for service improvement and implement actionable solutions.

• Experienced in assisting patients ICU, Pediatrics, NICU, Radiation Oncology, Adult Medicine, and Emergency services.
• Completed liver transplant psychosocial assessments.
• Assessed patients' psychosocial needs to develop tailored intervention plans.
• Collaborated with multidisciplinary teams to coordinate comprehensive care for diverse populations.
• Provided crisis intervention services, facilitating timely access to mental health resources.

• Educated patients and families on available community resources and support systems.
• Offered crisis intervention services to address urgent concerns related to mental health, substance abuse, or domestic violence issues.
• Connected patients with community resources, ensuring access to essential services such as housing, healthcare, and financial assistance.
• Developed cultural competence through ongoing professional development opportunities, providing culturally sensitive services to diverse patient populations.

• Conducted psychosocial assessments to identify barriers to treatment adherence.
• Collaborated closely with case managers to coordinate comprehensive discharge planning for optimal continuity of care post hospitalization.
• Developed and implemented discharge plans to ensure continuity of care.