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Adept at fostering customer satisfaction and maintaining inventory, my tenure at Wawa showcased my ability to enhance customer engagement through exceptional service and a smile. Fluent in Spanish and English, I excel in multitasking and problem-solving, significantly contributing to a positive, safe, and efficient environment.

I am a reliable, hardworking and self motivated individual. I enjoy working and grafting for a better future, my experience of participating at mcdonald's and dans island. This has also developed my leadership and communication skills. I am a keen sportsman and worker across a number of sports including martial arts, basketball and football. I organise my online social profile, creatively producing weekly content for TikTok. My ambition is to enter a course or apprenticeship which allows me to draw upon my communication and leadership skills to allow me to experience new things.I identify myself to be a driven individual who intends to gain the most out of any challenge or task I undergo. In order to do this I make a conscious effort to communicate effectively with my peers to gain a full understanding of what is expected of me and especially a well conversed person who makes people feel welcome and comfortable.I am no longer in education and currently just finished retaking my GCSEs and courses in college but if you grant me the opportunity to work for your organisation I will make great efforts to manage my job.You can expect hard work and determination from me. i have​ Enthusiastic Customer Service and Telesales Representative with in-depth knowledge of sales, account management and training. Provide superior customer service and resolve all issues quickly and with positive attitude. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver, working effectively and productively with diverse customers and individual needs.

Accomplished Guest Service Representative with a strong track record in enhancing guest experiences through effective problem-solving and efficient transaction management. Expertise in conflict resolution and teamwork drives high satisfaction levels and supports seamless front desk operations, aligning with organizational goals.

Luz Elena Terriquez

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Inside sales

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Highschool diploma -

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