Luz Castillo
Fremont
Summary
As a dedicated Dog Sitter with a self-employed background, I excelled in client relationship management and schedule management, ensuring personalized care and efficient booking adjustments. My proactive approach and trustworthy nature resulted in increased client satisfaction and repeat business, highlighted by positive testimonials and a strong referral network.
Overview
2
2
years of professional experience
Work History
Dog Sitter
Self-employeed
05.2023 - Current
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
- Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
- Provided exercise opportunities for the dogs, taking them on daily walks or trips to local parks as requested by the client.
- Developed strong relationships with clients, earning referrals and positive testimonials from satisfied pet owners.
- Kept accurate records of each dog''s needs, preferences, medical information, feeding schedules, and any special instructions provided by clients.
- Managed scheduling efficiently, accommodating last-minute bookings and adjusting for cancellations or changes in plans.
- Assisted with grooming tasks such as brushing fur, trimming nails, and bathing when needed.
- Built strong relationships with clients, leading to repeat business and referrals.
- Communicated professionally with pet owners via phone, email, and text.
- Gave medication to pets following guidelines from owners.
Education
GED -
Ohlone College
Fremont, CAHigh School Diploma -
Washington High School
Fremont, CA06-2019
Skills
- Schedule management
- Written and verbal communication
- Client relationship management
- Safe transportation
- Task scheduling
- Positive attitude
- Honest and trustworthy
- Punctual and reliable
- Flexible schedule
- Clean background check
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Dog Sitter
Self-employeed
05.2023 - Current
GED -
Ohlone College
High School Diploma -
Washington High School
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