Summary
Overview
Work History
Education
Skills
Certification
LNGG
Timeline
Generic

LUWAM SELTENE

Edmonton,Canada

Summary

Reliable individual demonstrates initiative and ability to work independently as well as in a team environment. Excellent problem-solving and communication skills, with a focus on customer service. Typing speed 40 WPM (words per minute). Able to speak English and Tigrinya languages. Flexible working hours. Willing to relocate to: Edmonton, AB

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cashier / Customer Service / Keyholder

H MART-U of A
12.2022 - Current
  • Provided exceptional customer service and answered clientele questions regarding store products.
  • Handling cash, debit and credit card transactions daily.
  • Count monies in a cash drawer at the beginning and end of shifts to ensure accurate amounts and adequate change available during the work shift, and compute and record totals of transactions.
  • Helping customers with registering a membership card and updating their information.
  • Assisting with items refund, parking discount, lost and found items.

Unit Clerk (Practicum)

Glenrose Rehabilitation Hospital-Edmonton, AB
05.2022 - 06.2022
  • Making sure all the printers, faxes, telephones, and computers in a unit are working before starting the shift
  • Updating patient census, appointment lists, and patient visitors regularly
  • Calling and receiving a phone call with a greeting to book a patient follow-up appointment with their Physician or Surgeon
  • Booking a porter, a wheelchair taxi, or IFT for patients’ appointments
  • Manage paperwork such as patient history forms, admissions, and discharge forms
  • Faxing and processing of medical orders, laboratory, consult, and diet in a Vax System
  • Responsible for maintaining the accuracy and security of confidential patients’ health records
  • Trained with HealthQuest EMR and Vax System, and knowledge of Medical Terminology

Cashier

Habesha African Supermarket-Edmonton, AB
12.2018 - 06.2022
  • Greeted customers and provided information on store merchandise when needed.
  • Handling of cash, debit and credit card transactions daily.
  • Operated the cash register at check out, and other related cashier duties.

Warehouse Worker

Edmonton Food Bank
11.2018 - 08.2019
  • Partnered with several volunteers to work in an excessively fast-paced environment.
  • Accurately and carefully sorting donated food while separating expired food.
  • Building bulk orders, unboxing, and accessing products for safe usage.
  • Effectively carry out multiple housekeeping duties such as sweeping, mopping, and dusting.

Education

Certificate - Hospital Unit Clerk

Norquest College
Edmonton, AB
06.2022

High School Diploma - undefined

St. Mary Secondary School
06.2015

Skills

  • Cashiering
  • Customer service
  • Marketing (2 years)

Certification

  • BLS Certification April 2023 to Present
  • WHMIS Certification March 2022 to Present

LNGG

English
Tigrinya

Timeline

Cashier / Customer Service / Keyholder

H MART-U of A
12.2022 - Current

Unit Clerk (Practicum)

Glenrose Rehabilitation Hospital-Edmonton, AB
05.2022 - 06.2022

Cashier

Habesha African Supermarket-Edmonton, AB
12.2018 - 06.2022

Warehouse Worker

Edmonton Food Bank
11.2018 - 08.2019

Certificate - Hospital Unit Clerk

Norquest College

High School Diploma - undefined

St. Mary Secondary School

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LUWAM SELTENE