LUVLY AIZA GLAIZE ONDE
Surrey,BC
Summary
Organized and hardworking candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Online Seller
Unified Products And Services
09.2016 - Current
- Ticket issuance for domestic (Philippines) and International.
- Checking airfare promo online for promotion posting.
- Resolving customer complaints with their tickets.
- Collaborating with other agency to synchronize their promotions and negotiate partnership agreement.
- Processing payments for utility bills such as electricity, water, internet, and other services.
- Handled customer issues professionally and courteously, resolving disputes fairly to protect both the business''s reputation and the buyer''s satisfaction.
ACCOUNTING HEAD
HAPPY LEARNING ACADEMY INC.
04.2023 - 03.2024
- Managed the entire payroll operations by calculating employees' wages based on their hourly rates and the number of hours worked
- Performing cashier duties on daily basis fulfilling cash disbursement request promptly.
- Balancing the cash drawer at the end of the day
- Monitoring currency exchange rate to provide all international student good rate conversion.
- Addressing any inquiries regarding payslip issues.
- Thoroughly inspecting deliveries for accuracy
- Monthly meeting with employees to remind and update school policies and changes
- Assigned in bank deposits, refunds and withdrawal.
PAYROLL/BILLING OFFICER
MANDAUE INTEGRATED MANPOWER SERVICES
11.2020 - 03.2023
- Administering payroll for nearly 500 employees comprising both regular staff and on-call hotel workers, across various client under my supervision.
- Strictly verifying the daily time records and timekeeping entries submitted by employees before payday.
- Resolving payroll discrepancies raised post-processing upon receipt of concerns.
- Entering allowances and deductions prior the day of net pay.
- Schedule bank payments or hand out paychecks directly to employees
- Managing the bills immediately after processing payroll, submitting them to clients and monitored their payment.
ENCODER/201 ENCODER
MANDAUE INTEGRATED MANPOWER SERVICES
09.2020 - 11.2020
- Encoding newly hired employees and in charge for 201 files recording
- Recruitment assistant (Interviewing candidates through phone calls or personal before deployment.
Education
MBA - Business Administration
UNIVERSITY OF CANADA WEST
GRANVILLE, VANCOUVER 03.2024 - Current
Bachelor of Science - Business Administration-Marketing Management
University of Cebu
Philippines10.2018
Skills
- Problem-Solving Skills
- Staying calm under pressure
- Cash drawer management
- Customer service skills
- Attention to detail skills
- Multitasking Abilities
- Team building
- Time Management
Accomplishments
- Supervised team of 400-500 employees.
Languages
English
Professional Working
Timeline
MBA - Business Administration
UNIVERSITY OF CANADA WEST
03.2024 - Current
ACCOUNTING HEAD
HAPPY LEARNING ACADEMY INC.
04.2023 - 03.2024
PAYROLL/BILLING OFFICER
MANDAUE INTEGRATED MANPOWER SERVICES
11.2020 - 03.2023
ENCODER/201 ENCODER
MANDAUE INTEGRATED MANPOWER SERVICES
09.2020 - 11.2020
Online Seller
Unified Products And Services
09.2016 - Current
Bachelor of Science - Business Administration-Marketing Management
University of Cebu
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