Luukas Birnbaum
Toronto,Canada
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Fluent in English.
Overview
4
4
years of professional experience
Work History
Landscaping Worker
Lanscaping
07.2023 - 09.2023
- Enhanced lawn quality by implementing effective cutting techniques and proper maintenance practices.
- Improved property aesthetics with careful trimming around trees, flowerbeds, walkways, and other landscape features.
- Advanced knowledge of various grass types to provide optimal cutting heights for each species, promoting growth and reducing stress on the turf.
Concession Stand Leader
Concessions Inc
08.2022 - 09.2022
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Consistently provided friendly service to promote better customer engagement.
- Maintained clean, organized workspace according to operational standards.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Monitored inventory and notified management of deficiencies or shortages.
- Communicated stand offerings and answered guest questions regarding orders.
Internship Student
Hexatronics
07.2022 - 08.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Delivered clerical support by handling range of routine and special requirements.
- Conducted inventory counts in the companies warehouse.
- Processed and shipped online orders to customers across North America.
Team Member
Fall N' Leaves
10.2021 - 12.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
Shift Leader
Freshii
09.2019 - 02.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
Bachelor in Kinesiology - Kinesiology
University of Toronto
06.2025
High School Diploma -
Leaside High School
East York, ON06.2021
Skills
- Billing and Payment Processing
- Cash Register Operations
- Proficiency in Microsoft Office
- Customer Service
- Skilled with Technology
- Open to Learn
- Problem Solving
Timeline
Landscaping Worker
Lanscaping
07.2023 - 09.2023
Concession Stand Leader
Concessions Inc
08.2022 - 09.2022
Internship Student
Hexatronics
07.2022 - 08.2022
Team Member
Fall N' Leaves
10.2021 - 12.2021
Shift Leader
Freshii
09.2019 - 02.2021
Bachelor in Kinesiology - Kinesiology
University of Toronto
High School Diploma -
Leaside High School
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