Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lupita Lomeli

IDYLLWILD

Summary

Dedicated customer service professional brings strong phone speaking skills, prioritizes and multi-tasks in fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Offers vast experience connecting customers with products and services. Punctual and responsible individual.

Overview

4
4
years of professional experience

Work History

Customer Service Manager

The red Rabbit Boutique
IDYLLWILD
08.2025 - Current
  • Managed customer inquiries and resolved issues efficiently.
  • Trained staff on product knowledge and customer service techniques.
  • Oversaw daily operations to ensure smooth store functionality.

Customer service manager

The Idyllwild Gift shop
IDYLLWILD
10.2022 - 08.2025
  • Resolved customer complaints through active listening and problem-solving strategies.
  • Trained and mentored staff on effective communication techniques.
  • Developed and implemented customer service policies to enhance experience.
  • Oversaw daily customer service operations to ensure quality support.

Education

Mira Loma Adult School
Mira Loma, CA

Skills

  • Customer service
  • Training staff
  • Policy implementation
  • Issue resolution
  • Performance metrics
  • Operational oversight
  • Customer relationship management
  • Team leadership

Timeline

Customer Service Manager

The red Rabbit Boutique
08.2025 - Current

Customer service manager

The Idyllwild Gift shop
10.2022 - 08.2025

Mira Loma Adult School
Lupita Lomeli