Maria Guadalupe Herrera
San Diego
Summary
Dynamic Janitorial Lead at EDCO DISPOSAL with a proven track record in team management and effective communication. Expert in chemical handling and safety protocols, I enhanced operational efficiency and staff performance through comprehensive training and mentorship. Committed to maintaining high sanitation standards and fostering a motivated workforce.
Meticulous Janitorial Supervisor oversees janitorial operations promoting safe environment and quality service to achieve maximum customer satisfaction, protection of assets and minimal expenses. Coordinates scheduling and supervises activities of janitorial staff to promote clean and orderly building, ground and premises by performing basic cleaning and maintenance tasks. Strong knowledge of chemicals and proper use of PPE to promote stringent adherence to OSHA and safety guidelines.
Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures.
Overview
12
12
years of professional experience
Work History
Janitorial Lead
EDCO DISPOSAL
04.2018 - Current
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
- Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget.
- Conducted or assisted with screening and hiring of job applicants, training employees, and administering performance reviews to maintain adequate and qualified workforce.
- Coordinated with outside vendors to provide supplies and equipment for staff.
- Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
- Trained and mentored new staff on cleaning and safety protocols.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Housekeeping Supervisor
SEABRREEZE
02.2014 - 01.2018
- Trained and mentored all new personnel to maximize quality of service and performance.
- Increased employee performance through effective supervision and training.
- Worked with front desk to respond promptly to all guest requests.
- Managed laundry sorting, washing, drying, and ironing.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Completed schedules, shift reports, and other business documentation.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Monitored staff performance and provided feedback to drive productivity.
- Developed and implemented staff recognition programs to motivate and reward employees.
- Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Education
No Degree -
Southwestern College
Chula Vista, CAHigh School Diploma -
SOUTH WEST HIGH SCHOOL
Chula Vista, CA06-1999
Skills
- Basic repairs
- Detail-oriented
- Chemical handling
- Floor maintenance
- Sanitation standards
- Pressure washing
- Upholstery cleaning
- Window washing
- Work scheduling
- Waste disposal
- Team management
- Supervisory experience
- Project planning
- Effective communication
- Stock planning
- Facilities maintenance
- Clear communication
- Analytical skills
- Health and safety standards
- Teamwork
- Problem-solving abilities
- Supply management
- Adaptability
- Multitasking
- Relationship building
- Goal setting
- Active listening
- Professional demeanor
- Time management
- Inspect work
- Stock inventory management
- Decision-making
- Budget preparation
- Team collaboration
- Multitasking Abilities
- Safety protocols
- Laundry and dry cleaning
- Team guidance and motivation
- Written communication
- Administrative skills
- Equipment operation
- Complaints handling
- Customer relations
- Personnel problem management
- Time management abilities
- Painting work
- Organizational skills
- Customer service
- Organize work schedules
- Furniture cleaning
- Report preparation
- Vendor relationship management
- Resolve complaints
- Cleaning techniques
- Work inspection
- Quality control
- Operational efficiency
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Janitorial Lead
EDCO DISPOSAL
04.2018 - Current
Housekeeping Supervisor
SEABRREEZE
02.2014 - 01.2018
No Degree -
Southwestern College
High School Diploma -
SOUTH WEST HIGH SCHOOL