Lupe Dozal
American Legion Post 112
La Verne
2027
years of professional experience
Dynamic and results-driven Beertender with a proven track record at Old Stump Brewery, excelling in customer service and responsible alcohol service. Expert in pouring techniques and food pairing recommendations, fostering a welcoming atmosphere that enhances guest satisfaction. Highly reliable with strong communication skills, consistently delivering outstanding experiences in fast-paced environments.
Work History
Beertender
6 Months- Served craft beer and guided guests through tap list selections and style profiles.
- Poured beverages accurately, maintained proper foam levels, and presented drinks with consistent quality.
- Processed sales transactions using point-of-sale system and handled cash and card payments.
- Checked guest identification and enforced alcohol service policies with professionalism.
- Restocked beer coolers, kegs, and service supplies to maintain smooth taproom operations.
- Cleaned tap handles, glassware, and bar surfaces to support sanitary service standards.
- Enhanced customer satisfaction by efficiently serving beer and offering pairing suggestions.
Bartender
- Mixed beverages accurately while maintaining consistent service standards for members and guests.
- Managed cash register transactions and balanced drawer at end of shift.
- Monitored alcohol service to support responsible consumption and compliance with house policies.
- Restocked bar supplies, glassware, and liquor to maintain smooth service flow.
- Maintained clean bar areas, equipment, and workstations throughout service.
- Assisted with opening and closing duties, including setup, cleanup, and securing inventory.
- Provided courteous customer service while resolving routine member requests and concerns.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bartender
1 Year 11 Months- Prepared drink orders quickly during busy events and club gatherings.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Education
Associate of Science - Business
Skills
Cleanliness and hygiene
Maintaining equipment
Pouring techniques
Food pairing recommendations
Product presentation
Social media marketing
Glassware maintenance
Promotional skills
Customer service
Highly reliable
Clear and effective communication
Outgoing personality
Cash register operation
Handling difficult customers
Responsible alcohol service
New hire training
Changing beer kegs
Ordering procedures
ABC standards
Timeline
Beertender
Old Stump Brewery
04.2026 - CurrentRead More
Bartender
Ts Lounge
01.2024 - 12.2025Read More
Bartender
American Legion Post 112
2023 - CurrentRead More
Chaffey College
Associate of Science from Business
Read More