Lupe Aparicio
Lancaster
Summary
Results-driven and dedicated Assistant Manager with 5 years of experience in the jewelry retail industry. Proven expertise in managing daily store operations, supervising and training staff, and delivering outstanding customer service. Adept at handling inventory management, product displays, and sales targets, all while fostering a positive and productive work environment. Recognized for strong leadership skills, attention to detail, and commitment to maintaining a high standard of service and quality. Loyal to the company and passionate about contributing to its success through efficient operations and exceptional customer interactions.
Overview
6
6
years of professional experience
Work History
Assistant Manager/Account Representative
Don Roberto’s Jewlers
09.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Shift Leader/Cashier
Tom’s Family Restaurant
06.2019 - 09.2019
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma -
East Side High School
Lancaster, CA05.2019
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Workload management
- Sales reporting
- Schedule oversight
Languages
Spanish
English
Timeline
Assistant Manager/Account Representative
Don Roberto’s Jewlers
09.2019 - Current
Shift Leader/Cashier
Tom’s Family Restaurant
06.2019 - 09.2019
High School Diploma -
East Side High School
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