Lupe Alarcon
Jiva Health Inc
SACRAMENTO
1
Language
2
years of professional experience
Early-career care coordinator with experience in case management, patient communication, and HIPAA-compliant documentation. Skilled in scheduling, records management, and supporting care plans across clinical teams.
Work History
Care Coordinator
2 Months- Coordinated patient care plans and routed cases to appropriate clinical teams.
- Scheduled appointments
- Documented patient interactions accurately in electronic health records.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Took inbound call/made outbound calls
Cronic Care Manager
6 Months- Coordinated care plans and updated patient records for accurate service delivery.
- Communicated with clients, families, and providers to support ongoing care needs.
- Monitored service schedules and followed up on missed appointments or referrals.
- Documented case notes and maintained compliance with confidentiality requirements.
- Made call to patients
- Verified eligibility
- Resolved routine care coordination issues and redirected complex concerns appropriately.
Medical Records Specialist
1 Year 5 Months- Maintained accurate patient records, ensuring compliance with HIPAA and facility documentation standards.
- Indexed incoming documents into electronic health record systems for seamless chart organization.
- Retrieved, filed, and updated medical charts for timely access by authorized clinical staff.
- Reviewed record requests and released protected health information according to established authorization procedures.
Education
No Degree - General Studies
Skills
Case management
HIPAA compliance
Documentation
Records management
Data entry
Patient education
Schedule management
Multitasking
Organizational skills
Multitasking
Team collaboration
Electronic health records
Policy adherence
Active listening
Empathy
Languages
Spanish
Full Professional
Timeline
Care Coordinator
Jiva Health Inc
07.2026 - 09.2026Read More
Cronic Care Manager
Garcia, Lee and Concepcion
12.2025 - 06.2026Read More
Medical Records Specialist
Garcia, Lee, Concepcion
06.2024 - 11.2025Read More
Sacramento High School
No Degree from General Studies
Read More