Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Certification
Timeline
Hi, I’m

Luong Dang

Toronto,ON
Luong Dang

Summary

Adept Forklift Technician with a proven track record at DriverUp, enhancing warehouse efficiency and safety through expert troubleshooting, maintenance, and repairs. Skilled in diagnostics and electrical schematics, alongside strong teamwork and collaboration abilities. Achieved a significant reduction in equipment downtime, ensuring operational excellence and customer satisfaction. Experienced Forklift Technician with 2 years of experience reading schematics, performing basic calculations and organizing materials for each job. Installs, repairs and replaces parts to keep forklifts operating smoothly. History of completing forklift repair and maintenance work with accuracy and efficiency. Safety-driven and hardworking with excellent multitasking, communication, and problem-solving abilities. Skilled mechanical professional knowledgeable about repairing forklift systems and components. Good troubleshooting, planning and project management skills. Dependable employee diagnoses and repairs various heavy-duty equipment types and models. Performs thorough preventative maintenance and identifies opportunities for productivity improvements. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

3
years of professional experience
1
Certification

Work History

DriverUp

Forklift Technician
01.2022 - 07.2024

Job overview

  • Troubleshot and diagnosed systems and components of different forklift models.
  • Enhanced warehouse efficiency by performing routine forklift maintenance and repairs.
  • Updated technical knowledge through continuous professional development, attending relevant workshops and seminars.
  • Completed repairs and maintenance procedures for forklift, pallet jacks and man lifts.
  • Collaborated closely with other departments within the organization, ensuring seamless integration between warehouse operations and maintenance activities.
  • Managed workload efficiently by prioritizing urgent repair requests while maintaining attention to detail in regular maintenance tasks.
  • Improved workplace safety with diligent adherence to OSHA regulations and guidelines during forklift operations.
  • Kept tools organized and properly maintained, reducing time spent searching for necessary equipment during repairs.
  • Conducted performance tests on repaired equipment to verify the effectiveness of solutions implemented.
  • Streamlined the process of diagnosing mechanical problems by utilizing advanced diagnostic tools when assessing equipment malfunctions.
  • Used specialty hand tools, power tools, gauges and equipment on daily basis.
  • Implemented preventative maintenance programs, extending the lifespan of valuable company assets such as forklifts.
  • Collaborated with other technicians to complete complex repair projects within established deadlines.
  • Maintained a clean and safe working environment by adhering to established safety protocols and housekeeping standards.
  • Advised clients on proper care techniques for their equipment, leading to fewer breakdowns due to user error or neglect.
  • Assisted in training new technicians on proper forklift maintenance procedures, contributing to a skilled workforce.
  • Utilized problem-solving skills in developing creative solutions to complex technical issues, ultimately saving time and resources.
  • Reduced equipment downtime by conducting thorough safety inspections and identifying potential issues early.
  • Increased customer satisfaction by providing prompt and accurate troubleshooting of forklift issues, resulting in minimal disruption to operations.
  • Established strong relationships with vendors, negotiating favorable pricing on essential parts and supplies.
  • Changed oils, inspecting brakes and replace filters to perform preventive maintenance services on heavy equipment.
  • Removed worn or faulty components for replacement or repair.
  • Collaborated with team of technicians to complete projects and meet deadlines.
  • Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
  • Evaluated heavy equipment to determine necessary repairs and maintenance requirements.
  • Read and interpreted technical manuals for troubleshooting and repair purposes.
  • Analyzed malfunctioning equipment and determined type of repairs required.
  • Maintained meticulous records of all repair work that was made to machines and equipment.
  • Performed welding, soldering and brazing to repair damaged components on mobile heavy equipment.
  • Repaired machinery and equipment according to manufacturer specifications.
  • Read and interpreted mechanical, electrical and hydraulic systems schematics and applied knowledge with each job.
  • Communicated effectively with team members and supervisors regarding ongoing projects and tasks, fostering smooth workflow processes.
  • Replaced transmissions, engines and power steering parts with little supervision.
  • Maintained detailed records of all repair work completed, ensuring accurate documentation for future reference.
  • Streamlined parts inventory management, ensuring availability of necessary components for timely repairs.

Vision

Packer
02.2021 - 02.2022

Job overview

  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
  • Improved team collaboration through effective communication and coordination with coworkers.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
  • Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
  • Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
  • Assisted supervisors with special projects as needed, showcasing versatility and commitment to overall team success.
  • Contributed to customer satisfaction by securely packaging fragile items to prevent damage during shipment.
  • Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
  • Supported training efforts for new team members, sharing knowledge of best practices for successful packing operations.
  • Reduced waste by implementing sustainable packing practices, contributing to environmental goals.
  • Maintained inventory accuracy, conducting regular stock checks and updating records.
  • Expedited order processing by prioritizing tasks according to shipping deadlines.
  • Assisted in inventory management, conducting regular counts and reporting discrepancies.
  • Streamlined packing area for better workflow, leading to smoother packing process.
  • Played key role in peak season by managing increased packing volume, ensuring no backlog.
  • Supported management in implementing new packing software, enhancing tracking efficiency.
  • Addressed customer inquiries and concerns, resolving issues related to shipments and packaging.
  • Participated in emergency drills, enhancing team readiness for potential warehouse incidents.
  • Reduced packaging time, carefully selecting and using appropriate tools and methods.
  • Ensured cleanliness and organization of packing area, adhering to safety standards.
  • Assembled boxes, cartons and containers to package items.
  • Inspected items for defects and damage.
  • Placed items into bags, boxes or other containers.
  • Weighed packaged items to calculate total weight.
  • Sealed containers and packages with glue, tape or other materials.
  • Labeled containers, container tags or products.
  • Packaged fragile items with cushioning material.
  • Secured items for storage or shipment.
  • Monitored inventory levels to report on shortages or excess.
  • Utilized adhesive labels and other materials to package items.
  • Adjusted machine settings to accommodate different items and packaging materials.
  • Monitored packaging machinery to make needed adjustments.

Education

Humber College
Toronto, ON

High School Diploma
04.2025

University Overview

Tokyo Walfe
Tokyo

Master of Science from MBA
04.2017

University Overview

Quang Nam University
Viet Nam

Bachelor of Science from Tourism And Hotel Management
05.2014

University Overview

Skills

Troubleshooting skills

Diagnostics and troubleshooting

Electrical schematics

Safety awareness

Housekeeping skills

Adherence to Safety Regulations

Engine Tune-Ups

Fuel System Service

Suspension Repair

Exhaust system repair

Scheduled Maintenance

Welding and fabrication

Safety Protocols

Engine maintenance

Welding

Cooling System Service

Diagnostic abilities

Battery Maintenance

Hydraulic systems

Hydraulic Systems Repair

Control Valve Service

Repair expertise

Schematic reading

Performance Testing

Electrical diagnostics

Steering System Maintenance

Load Capacity Testing

Drive Axle Repair

Mast Assembly Maintenance

Forklift Troubleshooting

Pneumatic Tire Repair

Oil Leak Detection

Fork Alignment

Solid Tire Replacement

Lift Chain Inspection

Engine diagnostics

Electrical Troubleshooting

Suspension Systems

Filter Replacement

Training and mentoring

Brake system service

Maintenance Scheduling

Manufacturer specifications

Steering Mechanisms

Equipment Inspection

Parts Inventory Management

Tire replacement

Schematic Interpretation

Teamwork and Collaboration

Problem-Solving

Time Management

Attention to Detail

Problem-solving abilities

Multitasking

Multitasking Abilities

Reliability

Parts Replacement

Excellent Communication

Organizational Skills

Team Collaboration

Safety processes

Active Listening

Effective Communication

Repair work

Adaptability and Flexibility

Tire changing

Decision-Making

Electrical work

Lubrication processes

Relationship Building

Parts cleaning

Equipment Repair and Maintenance

Equipment Operation

Task Prioritization

Issue diagnosis

Interpersonal Skills

Self Motivation

System Repair

Analytical Thinking

Interpersonal Communication

Blueprint Reading

Professionalism

Goal Setting

Adaptability

Continuous Improvement

Time management abilities

Preventive Maintenance

Problem-solving aptitude

Professional Demeanor

Diagnostic Procedures

Equipment monitoring

Equipment Dismantling

[Equipment] operation

Equipment Securing

Recordkeeping

Aerial work platforms

Analytical Skills

Accomplishments

Accomplishments
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Full Professional
Japanese
Full Professional
Vietnamese
Full Professional

Affiliations

Affiliations
  • Any position
  • Welding, Packing, Worker, Forklift Driver...

Certification

  • Driver's License
  • Forklift Certification

Timeline

Forklift Technician
DriverUp
01.2022 - 07.2024
Packer
Vision
02.2021 - 02.2022
Humber College
High School Diploma
Tokyo Walfe
Master of Science from MBA
Quang Nam University
Bachelor of Science from Tourism And Hotel Management
  • Driver's License
  • Forklift Certification
Luong Dang