Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

LUNDA MBESHA

Grande Prairie,AB

Summary

Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.

Overview

11
11
years of professional experience

Work History

Senior Nurse Manager

Regional Municipality of Halton, Creek way Village
01.2020 - Current
  • As the head of the nursing department, leads, develops, coordinates and supervises the implementation of all resident clinical care programs and policies striving for excellence while managing risk
  • Key Duties:
  • Manage, develop, coordinate and implement home wide Continuous Quality Improvement initiatives associated action plans and monitor progress towards meeting the set goals
  • Financial management of the homes nursing budget overseeing the process of securing the funding and ensuring the proper allocation as well as all associated accountabilities
  • Provide leadership and lend specialized knowledge to the home and divisional strategic planning process ensuring day to day operations are executed in a way that aligns with the regional strategic plan
  • Develop and maintain positive relationships with internal and external stakeholders to the business
  • Participate in in-home committees, boards of service providers and sector-related initiatives
  • Conduct policy and program reviews to ensure the home is delivering services in an effective and efficient manner and that services are meeting resident/customer expectations
  • Ensure administrative and management practices are meeting industry standards and policies are being applied consistently within the department
  • Determine staff education and training needs and provide a framework to meet requirements for the delivery of education
  • Collaborate with Legal Services, Corporate Risk Management/Liability and Corporate Planning for communication where needed
  • Lead key change agent in the divisional dementia strategy for 2021-2024
  • Oversee Mandatory Programs for compliance and associated policy reviews
  • Participate in Health & Safety initiatives for staff and emergency preparedness planning for the organization
  • Ensure managers of care and other direct reports are competent in the consistent application of the ministry standards of care

Director of Resident Care

Mount Nemo Christian Nursing Home
12.2018 - 12.2019
  • As the head of nursing was responsible for the effective operation and overall leadership of the nursing department to ensure the delivery of high-quality nursing care to residents
  • Duties were performed in accordance with the Residents’ Bill of Rights, home’s mission, vision, and values, applicable legislation and home policies
  • Key Duties:
  • Developing and overseeing the annual operating and capital budget for the nursing department + approving all expenditures
  • Monitoring and ensuring accuracy of the monthly financial statements
  • Maintaining fiscal adherence to the approved budget
  • Managing resident care-related contracts (i.e
  • Foot care, pharmacy, Medical Mart, etc.) ensuring the delivery of excellent care consistent with the mission and vision of the home
  • Working with the RAI-MDS Coordinators to direct RAI-MDS documentation/processes; ensuring emphasis on accurate and timely submissions to achieve the highest possible access to provincial funding
  • Ensuring an effective intake system is in place to maximize occupancy (wait list management, bed vacancy management, acceptance of admissions, etc.)
  • Ensuring compliance with all related legislation, regulations and standards
  • Reporting to legislative bodies where needed or required
  • Contributing to the development and implementation of organization-wide strategic and quality improvement plans
  • Developing and implementing risk management protocols and related policies
  • Encouraging and supporting interdisciplinary collaboration and teamwork to ensure the best possible approach to resident care
  • Providing support to Registered Staff by allowing them to supervise/mentor staff and students
  • Ensuring appropriate recruitment, screening and orientation of new staff
  • Leading the Professional Advisory Committee
  • Leading the infection prevention and control program, which includes monitoring, reporting, documentation and follow-up with Public Health, Ministry of Labour and Ministry of Health and Long-Term Care
  • Participating as a key member of the redevelopment committee and providing input on the redevelopment of the current home into a new 128 bed long-term care facility
  • Providing leadership to the relevant interdisciplinary committees within the Home, including but not limited to the Quality Improvement/Risk Management Committee, Joint Health and Safety Committee and the Mandatory Program Committees
  • Ensuring the development, maintenance and evaluation of nursing service key performance indicators and benchmarks
  • Overseeing scheduling and verifying bi-weekly payroll for home staff

Clinical Team Lead

Halton Healthcare, OTMH, Complex Continuing Care
01.2013 - 12.2018
  • As team lead, was responsible for the management of all aspects of patient care, including the development and implementation of quality programs suitable for the needs of the geriatric population in a manner consistent with the Ministry of Health and the Hospital Standards Act
  • Key Duties:
  • The supervision and direction of nursing staff ensuring that activities essential for the effective management of the nursing unit are achieved and coordinated with all other units and departments
  • Advocating for the rights of the aging adults and their care
  • Demonstrating clinical expertise in the care of aging adults which included assessing and identifying issues, planning, intervening and evaluating care; as well as participating in the interdisciplinary plan of care
  • Promoting activities that led to healthy aging and prevented disability by providing health teaching to clients and their families
  • Networking with other Clinical Nurse Leaders to share ideas and experiences thereby expanding professional practice and personal knowledge base
  • Maintaining up-to-date information about provincial regulatory statutes as well as information related to funding for elder care programs
  • Ensuring quality assurance and quality improvement by adhering with the requirements and set standards
  • Supporting other healthcare practitioners by acting as a resource or consultant offering guidance in developing programs that pertain to the aging population
  • Conducting research to generate new knowledge related to the care of aging adults
  • Communicating relevant research through presentations to staff and members of the senior leadership team
  • Facilitating the orientation and mentoring of new staff

Education

Master of Health Studies -

Athabasca University

Long-term Care Administrator Certification -

CHL Learning

Bachelor of Science - Nursing (BScN

McMaster University

Nursing Diploma - undefined

Mohawk College

Diploma - Accounting & Business

McMaster University, Association of Accounting Technicians

Skills

  • AND COMPETENCIES
  • Leadership: Demonstrated ability to inspire and motivate teams while promoting a culture of inclusion that motivates high performance
  • Systems Thinking: A visionary mindset to develop and inform resident-centered programs, promote continuous quality improvement, manage risk, and achieve positive outcomes
  • Communication: Excellent interpersonal, written, and oral communication skills
  • Knowledge of Legislation and Regulations: A thorough understanding of relevant legislation and regulations governing the long-term care sector ie the Fixing Long Term Care Act, Ontario Regulation 246/22, Occupational Health and Safety Act, and related accreditation standards
  • Operational Management: Experience in managing the overall operations of a long-term care facility, including resident care, labor relations, fiscal performance, and compliance
  • Customer Service: Committed to providing excellent customer service to residents and their families through empathy, effective communication and addressing concerns or conflicts in a timely manner creating positive resident and family experiences
  • Policy Analysis and Review: Experience in developing and evaluating policies ensuring they align with evidenced based continuing care practices and current legislation
  • Financial Management: Experience in budgeting and the maximization of resource allocation to ensure fiscal responsibility
  • Learning and Professional Development: Passionate about staying informed about changes related to leadership, management, long-term care, and health services to remain effective
  • Diversity, Equity, and Inclusion: Actively promotes and models inclusive behaviors, manages bias, and strives to foster a diverse and inclusive work environment
  • Health Information Systems (HIS)
  • Problem Identification
  • Financial Records
  • Compliance Advisory
  • Care Advocacy
  • Medical Programs Implementation
  • Regulatory and Statutory Compliance
  • Project Planning
  • Risk Determination Abilities
  • Operational Management
  • Recruit Well-Qualified Staff
  • Operational Standards
  • Accreditation Coordination
  • Best Practices and Standards
  • Resident Satisfaction
  • Clinical Staff Management
  • Clinical Quality Program Standards
  • Organizational Goal Development
  • Coaching and Mentoring

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Affiliations

Certified Health Executive (CHE) – In Process College of Registered Nurses of Alberta (CRNA) – In Process College of Nurses of Ontario (CNO) Alberta Association of Nurses (AAN) Registered Nurses Association of Ontario (RNAO) VOLUNTEERING Member Board of Trustees – St. Josephs Lifecare Centre Brantford (SJLCB). Works with the board as a whole to direct the management of the Lifecare Centre and Hospice in alignment with the organizational mission and vision. Concurrently serves on the Quality Mission and Ethics Committee.

Timeline

Senior Nurse Manager

Regional Municipality of Halton, Creek way Village
01.2020 - Current

Director of Resident Care

Mount Nemo Christian Nursing Home
12.2018 - 12.2019

Clinical Team Lead

Halton Healthcare, OTMH, Complex Continuing Care
01.2013 - 12.2018

Master of Health Studies -

Athabasca University

Long-term Care Administrator Certification -

CHL Learning

Bachelor of Science - Nursing (BScN

McMaster University

Nursing Diploma - undefined

Mohawk College

Diploma - Accounting & Business

McMaster University, Association of Accounting Technicians

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