Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Luna Vanessa

Cypress

Summary

Dynamic and results-oriented professional with experience at Pieology Pizzeria, excelling in cash handling and customer service. Proven ability to train staff and enhance workplace safety, while maintaining a clean environment. Known for patience and empathy, successfully resolving customer issues to ensure satisfaction and foster a positive atmosphere.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Floor Staff Member

Starlight Cinema
11.2023 - Current
  • Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
  • Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
  • Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
  • Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.

Shift Leader

Pieology Pizzeria
08.2023 - 06.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Personal Assistant

Private Individual
06.2022 - 08.2023
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.

Education

Bachelor of Science - Sonography

Cypress College
Cypress, CA
06-2027

Skills

  • Cleanliness and hygiene
  • Workplace safety
  • Cash handling expertise
  • Patience and empathy
  • Customer service

Certification

  • First Aid/CPR Certified

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Floor Staff Member

Starlight Cinema
11.2023 - Current

Shift Leader

Pieology Pizzeria
08.2023 - 06.2024

Personal Assistant

Private Individual
06.2022 - 08.2023

Bachelor of Science - Sonography

Cypress College

Similar Profiles

CREATE PROFILE
Luna Vanessa