Luna Santiago
Bloomington
Summary
Dedicated associate with a strong focus on customer service, problem-solving, and food safety. Proven ability to maintain a clean, organized workspace while delivering exceptional service in fast-paced environments. I adapt easily and learn quickly in unfamiliar environments.
Overview
3
3
years of professional experience
Work History
Store Associate
In-N-Out Burger
Fontana
06.2023 - Current
- Provided exceptional customer service in a fast-paced restaurant environment.
- Ensured cleanliness and organization of the dining area and kitchen.
- Prepared food items according to established quality and safety standards.
- Collaborated with team members to maintain smooth operations during peak hours.
- Assisted in training new employees on company procedures and service expectations.
- Demonstrated excellent customer service skills at all times.
- Provided cash register operations and handled customer payments.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
Barista
Starbucks
Colton
03.2025 - 05.2025
- Prepared and served high-quality coffee beverages to customers.
- Maintained cleanliness and organization of the workspace and equipment.
- Assisted customers with menu selections and provided product recommendations.
- Operated espresso machines and related equipment efficiently and safely.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Courtesy Clerk
Stater Bros
Bloomington
12.2022 - 06.2023
- Assisted customers with inquiries and provided friendly service.
- Bagged groceries efficiently while maintaining product integrity.
- Maintained cleanliness in checkout areas and store aisles.
- Provided excellent customer service by being friendly and courteous at all times.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Assisted with price checks, go-backs, and replenishing supplies.
Education
High School Diploma -
Bloomington High School
Bloomington 05-2023
Associate of Arts - Business Administration And Management
Chaffey College
Rancho Cucamonga, CASkills
- Customer service
- Order processing
- Cash handling
- Food safety
- Team collaboration
- Time management
- Problem solving
- Attention to detail
- Basic math skills application
- Bilingual communication
Languages
Spanish
Limited
Timeline
Barista
Starbucks
03.2025 - 05.2025
Store Associate
In-N-Out Burger
06.2023 - Current
Courtesy Clerk
Stater Bros
12.2022 - 06.2023
High School Diploma -
Bloomington High School
Associate of Arts - Business Administration And Management
Chaffey College