Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Luna Hayelom

Calgary,AB

Summary

Dynamic professional with extensive experience in office administration and customer service at Company and ORGANISATION. Proven ability to enhance operational efficiency through effective appointment scheduling and document preparation. Recognized for exceptional verbal communication and organizational skills, consistently delivering outstanding support and fostering positive client relationships.

Overview

6
6
years of professional experience

Work History

Secretary

Company
06.2022 - 12.2023
  • Managed scheduling and coordination of appointments for executives.
  • Prepared and organized documents for meetings and presentations.
  • Assisted in maintaining office supplies and inventory levels.
  • Provided clerical support by handling correspondence and filing systems.

Cashier

ORGANISATION
01.2018 - 01.2020
  • Processed customer transactions efficiently using point-of-sale systems.
  • Trained new staff on cash handling protocols and customer service standards.
  • Maintained accurate cash drawer, ensuring proper balance at shift end.
  • Assisted customers with inquiries, providing exceptional service and support.
  • Collaborated with team members to streamline checkout procedures.

Education

Secretary

Hamamos Technical School
Eritrea
08-2018

High School Diploma -

ST Joseph
Eritrea
07-2016

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Keyboarding skills
  • Appointment scheduling
  • File management
  • Document preparation

Languages

English
Native or Bilingual

Timeline

Secretary

Company
06.2022 - 12.2023

Cashier

ORGANISATION
01.2018 - 01.2020

Secretary

Hamamos Technical School

High School Diploma -

ST Joseph

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Luna Hayelom