Luna Hayelom
Calgary,AB
Summary
Dynamic professional with extensive experience in office administration and customer service at Company and ORGANISATION. Proven ability to enhance operational efficiency through effective appointment scheduling and document preparation. Recognized for exceptional verbal communication and organizational skills, consistently delivering outstanding support and fostering positive client relationships.
Overview
6
6
years of professional experience
Work History
Secretary
Company
06.2022 - 12.2023
- Managed scheduling and coordination of appointments for executives.
- Prepared and organized documents for meetings and presentations.
- Assisted in maintaining office supplies and inventory levels.
- Provided clerical support by handling correspondence and filing systems.
Cashier
ORGANISATION
01.2018 - 01.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Trained new staff on cash handling protocols and customer service standards.
- Maintained accurate cash drawer, ensuring proper balance at shift end.
- Assisted customers with inquiries, providing exceptional service and support.
- Collaborated with team members to streamline checkout procedures.
Education
Secretary
Hamamos Technical School
Eritrea08-2018
High School Diploma -
ST Joseph
Eritrea07-2016
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- Appointment scheduling
- File management
- Document preparation
Languages
English
Native or Bilingual
Timeline
Secretary
Company
06.2022 - 12.2023
Cashier
ORGANISATION
01.2018 - 01.2020
Secretary
Hamamos Technical School
High School Diploma -
ST Joseph