LUNA ALMUHANNA
Toronto,ON
Summary
Organized and dependable professional, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Event Assistant
Couture Culture And Arts (CCA)
11.2023 - Current
- Anticipating event requirements and handling numerous concerns in advance for smooth day-of execution.
- Maintaining strong vendor relations to effectively handle challenging events demands.
- Serving as point of contact between clients and managerial staff.
- Developing creative design for print materials, brochures, banners, and signs.
- Implementing feedback and suggestions from clients to improve designs.
- Creating social media marketing and promotional campaigns for the events.
- Utilized Adobe Photoshop and Illustrator to design and create informational flyers and advertisements.
Event Assistant
BBW International Events
09.2023 - Current
- Greeting visitors and customers upon arrival, offering assistance, and answering questions to build rapport and retention
- Working with multiple clients such as TD Canada Trust, Deloitte, and many more to ensure their events run smoothly.
- Arranging schedules and ensuring meetings run during their allocated times.
- Attending to customer complaints and resolving them promptly.
- Adapting and working effectively in fast-paced environments.
- Providing exceptional customer service to all guests and escalating concerns where needed.
- Helping organize and managing successful events with attendance of over 1000 people.
- Streamlined guest registration process, resulting in smoother check-ins and improved guest satisfaction.
Event Marketing Assistant
Wild West Roadshows
04.2023 - 07.2023
- Participating in daily leadership and management training sessions
- Exceeding in coordination of various types of on-site promotional sales techniques to stimulate demand for each client's products
- Establishing consumer connection and brand loyalty in a person-to-person interactive environment
- Engaging in continuous professional development training sessions and participate in a dynamic team-based company culture.
- Contributing to successful product launches through meticulous coordination of promotional events and activities.
Barista, Cafe Lead
Aroma Espresso Bar
06.2021 - 12.2022
- Solely performing opening and closing store duties
- Preparing beverages with exceptional quality within record time
- Adeptly handling cash transactions and ensuring accurate cashier closure
- Attending to customer concerns and resolving them promptly
- Exceeding expectations in high-pressure environments
- Training corporate manager and incoming colleagues on various tasks and responsibilities
- Accountably covering up for supervisors while taking additional responsibilities.
Education
BA Hons. Communication Studies -
York University
North York, ONSkills
- Time-management
- Creativity
- Adaptability
- Organizational
- Fast Learner
- Canva Software
- Microsoft Office Suite
- AdobeIn Design
- Staff Training
- Customer Service
Certification
Events and Wedding Planner, QC Events. (On-going)
Financial Advisor, WFG. (On-going)
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Event Assistant
Couture Culture And Arts (CCA)
11.2023 - Current
Event Assistant
BBW International Events
09.2023 - Current
Event Marketing Assistant
Wild West Roadshows
04.2023 - 07.2023
Barista, Cafe Lead
Aroma Espresso Bar
06.2021 - 12.2022
BA Hons. Communication Studies -
York University
Events and Wedding Planner, QC Events. (On-going)
Financial Advisor, WFG. (On-going)
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