Lul Mohamed Mohamud
Toronto
Summary
Office Support and Medical Laboratory Technician with several years of experience providing exceptional administrative, customer service, and laboratory support. Adept at performing diagnostic tests, maintaining laboratory equipment, and ensuring compliance with safety protocols. Recently certified in TEFL, specializing in Teaching English to Arabic Speakers and Young Learners. Seeking to contribute my skills and expertise to a dynamic healthcare organization or educational institution focused on delivering exceptional patient care and advancing medical education or research.
Overview
14
14
years of professional experience
Work History
Order Entry Account Coordinator
Blue Giant Equipment Corporation
04.2021 - 09.2023
- Processed and managed customer orders, ensuring accurate data entry and timely order fulfillment
- Collaborated with sales representatives and customers to resolve inquiries and provide order status updates
- Verified order information, product availability, and pricing to maintain a high level of accuracy in order processing
- Coordinated with the warehouse and logistics team to track shipments and address delivery issues
- Assisted in developing and implementing process improvements to streamline order entry procedures
Customer Service, Scheduling Support
The Ontario Ministry of Health
03.2020 - 03.2021
- Delivered high-level customer service, promptly handling inquiries and resolving issues
- Managed office operations, including mail handling and data entry
- Updated company databases and visitor logs with daily data and incident information
Camp Clerk/Manager
Horizon North
01.2015 - 02.2020
- Planned, organized, and controlled operations professionally, ensuring smooth lodge function
- Managed office administration, housekeeping duties, and staff scheduling
- Championed a positive workplace environment while supporting daily lodge operations
Front Desk Receptionist
Rehab Works
01.2010 - 12.2014
- Delivered exceptional customer service to clients
- Managed office opening and closing procedures, adhering to security protocols
- Handled incoming and outgoing mail with attention to detail
- Entered data into company systems and updated databases and visitor logs
Education
150-hour TEFL Certification - Teaching English to Arabic Speakers, Teaching English to Young Learners
OISE University of Toronto
Diploma - Medical Laboratory Technician
Pharma-Medical Science College of Canada
01.2024
Skills
- Laboratory safety protocols
- Lab result interpretation
- Account Management
- Troubleshooting and problem resolution
- Group and individual instruction
- Helping Students with Special Needs
- Individual Student Assistance
References
References available upon request
Timeline
Order Entry Account Coordinator
Blue Giant Equipment Corporation
04.2021 - 09.2023
Customer Service, Scheduling Support
The Ontario Ministry of Health
03.2020 - 03.2021
Camp Clerk/Manager
Horizon North
01.2015 - 02.2020
Front Desk Receptionist
Rehab Works
01.2010 - 12.2014
Diploma - Medical Laboratory Technician
Pharma-Medical Science College of Canada
150-hour TEFL Certification - Teaching English to Arabic Speakers, Teaching English to Young Learners
OISE University of Toronto
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