Summary
Overview
Work History
Education
Skills
Timeline
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Lukitha Paranawithana

Ajax,ON

Summary

I am a highly motivated individual with extensive customer service and sales experience. Hardworking and passionate job seeker with strong organizational skills eager to secure any position. Ready to help team achieve company goals.Excellent interpersonal and time management skills.

Overview

7
7
years of professional experience

Work History

Sales Associate

Ups Store
12.2021 - 04.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.

Maintenance Technician

Rogers Communications
02.2018 - 11.2021
  • Operated varied hand and power tools to complete repairs.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Cashier

Popeyes® Louisana Kitchen
08.2016 - 02.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

License Certificate - Airline Pilot Flight Operations

Cornwall Aviation
Cornwall, ON
04.2021

High School Diploma -

Vidura College
Colombo Sri Lanka
08.2015

Skills

  • Customer Needs Assessment
  • Answering Customer Questions
  • Building Customer Loyalty
  • Retail Store Operations
  • Listening Skills
  • Self-Checkout Assistance
  • Time Management
  • Complaint Management
  • Resolve Technical Problems
  • Telecommunications Network Oversight
  • Hardware and Software Repair
  • Organizational Skills

Timeline

Sales Associate

Ups Store
12.2021 - 04.2023

Maintenance Technician

Rogers Communications
02.2018 - 11.2021

Cashier

Popeyes® Louisana Kitchen
08.2016 - 02.2017

License Certificate - Airline Pilot Flight Operations

Cornwall Aviation

High School Diploma -

Vidura College

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Lukitha Paranawithana