Luke Ryan Nigos
Edson,AB
Summary
Dynamic Crew Member Trainer at McDonald's, adept in health and safety regulations and motivational techniques. Excelled in elevating customer satisfaction rates through effective coaching, significantly enhancing team performance and staff retention. Demonstrated exceptional ability in conflict resolution and active listening, setting a high standard for service excellence.
Overview
6
6
years of professional experience
Work History
Crew Member Trainer
McDonald's
Edson, AB
05.2018 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
- Set positive example for team members by providing high-quality, efficient service.
- Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
Education
Holy Redeemer
Edson, AB2020
Our Lady of Lourdes Catholic School
Philippines03.2018
Skills
- Health and Safety Regulations
- Staff retention strategies
- Brand Awareness
- Motivational Techniques
- Work Prioritization
- Task Delegation
- Conflict resolution techniques
- Active Listening
Accomplishments
Multiple consecutive crew of the month and best initiator
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Crew Member Trainer
McDonald's
05.2018 - Current
Holy Redeemer
Our Lady of Lourdes Catholic School