Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Luke R. Kitchen

Scarborough,ON

Summary

Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Program Leader- Site Lead

Toronto Community Housing Corporation Rookie League
06.2023 - 08.2023


  • Recipient of Hall of Fame Award, highest honour for staff who go above and beyond, demonstrating passion, integrity and innovation
  • Developed from conception to deliverable of Youth Track event for East sector locations
  • Facilitate programming for youth aged 6-12, living in community housing
  • Construct weekly program plans and ensure implementation is carried out properly
  • Supervisor staff and provided daily direction and promoted staff engagement
  • Managed Incident Reports and debriefings
  • Addressed all site Behavioural concerns and provided resolution
  • Maintain statistical data on participants
  • Escorted campers on weekly trips in the community
  • Co-ordinate for camper pick-up and drop-off duties, from various locations in the community
  • Responsible for planning and distributing daily programming/activities
  • Create connections with campers to support needs
  • Implemented well-received activities and events.
  • Maintained high-quality child care standards based on developmentally appropriate practices.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.

Practicum, Community Safety and Supports

Toronto Community Housing Corporation
09.2022 - 04.2023


  • Participated in community events and activities to increase awareness of available social services.
  • Conducted community outreach by developing signage, door to door and telecommunication
  • Collaborated with various departments to deliver community engagement programs
  • Addressed all site behavioral concerns and provided resolution
  • Supervise staff, provided daily direction with a focus on staff engagement
  • Managed Incident Reports and debriefings
  • Assisted in implementation of community support services in alignment with needs.
  • Aided in identification of individuals and families in need of social services to provide benefits and resources.
  • Liaised with community members, recommending resources and programs.

Rookie League

Jays Care/Toronto Community Housing Corporation
05.2018 - 08.2022

Director Summer Program: 2022

Senior Program Leader: 2020, 2021

Focus on Youth Media Team: 2019

Focus on Youth Junior Program Leader: 2018


  • Construct weekly program plans and ensure implementation is carried out properly
  • Facilitate programming for youth aged 6-12, living in community housing
  • Supervisor staff and provided daily direction and promoted staff engagement
  • Managed Incident Reports and debriefings
  • Worked to establish and improve team unity and spirit.
  • Maintain statistical data on participants
  • Addressed all site Behavioural concerns and provided resolution
  • Developed relationships with clients to provide ongoing support and encouragement.
  • Facilitated team building activities and workshops to improve communication, collaboration and productivity.
  • Hosted virtual summer camp via zoom due to COVID-19
  • Responsible for planning and distributing daily programming/activities
  • Create connections with campers to support needs
  • Maintain and create content for the program website
  • Facilitated baseball fundamental skills clinic with the campers
  • Co-ordinate for camper pick-up and drop-off duties, from various locations in the community

Game Day Operations / Skate Team

MLSE-Toronto Maple Leafs/Marlies
09.2019 - Current


  • Assist in maintaining the quality of the ice during games
  • Performed on ice equipment set-up and removal
  • Perform specific on-ice routines during commercial breaks and intermissions
  • Increase spectator engagement with positive motivation
  • Responsible for supervision and coordination of child/youth activities.

Guest Services/ECommerce/Front-line

Sheridan Nurseries
04.2019 - Current


  • Provide online assistance and inventor management
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Greeted customers and responded to requests for information.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Work with data to provide product request
  • Customer order pick-up and deliveries


Holiday Distribution Associate

Lush Fresh Handmade Cosmetics
11.2020 - 01.2021


  • Gather shipment of products from warehouse for distribution to retail stores
  • Receive and transfer shipments from manufacturing
  • Fulfill transfer orders
  • Transfer and restock online orders
  • Proficiency with inventory devices, industrial wrapping machinery, QC of online orders and use of pump trucks and electric walkie pallet jacks

Game Time and Penalty Keeper

Various Hockey Associations
01.2015 - Current


  • Responsible for the accurate recording/displaying of time during hockey games
  • Recording of time sheets to reflect activities during the games such as penalties
  • Accurately display times of penalties, goals and periods of play


Umpire

Baseball Ontario
01.2016 - 01.2020
  • Responsible for proceeding over house league baseball games with a neutral view
  • Responsible for enforcing the rules and regulations that govern the game of baseball
  • Providing clear and accurate calls of pitches and plays to both players and coaches

Referee

Hockey Canada
01.2016 - 01.2020
  • Officiating Level
  • Officiating over house league hockey games with a neutral view
  • Responsible for enforcing rules and regulations that govern Minor Hockey in Canada
  • Responsible for maintaining the flow and pace of the games in a safe and sportsmanlike manner
  • Work in partnership with other Referees, Arena staff and with the Coaching teams

Volunteer- Youth Justice Residential Program

Springboard Services


  • Assist with various duties
  • Painting
  • Donation pick-ups and drop-offs
  • Grounds maintenance

Volunteer, In-training Counsellor

East York Baseball Camp
  • Assisted with special events and programs.
  • Assisted Camp Counselors with everyday programming for children ages 6-13
  • Projected program agenda with a focus on Baseball Fundamentals
  • Assisted in Healthy Kidz Lunch Program
  • Provided daily Playground supervision

Education

Service Service Worker Diploma- Honours -

Centennial College of Applied Arts And Technology
Scarborough, ON

Specialized Academic Certificate- Honours - Indigenous Knowledges: First Peoples in Canada

Centennial College of Applied Arts And Technology
Scarborough, ON

Skills

  • Behavior Support
  • Data Integrity
  • Activity Planning
  • Issue Resolution
  • Youth Behavior Management
  • Creative Issue Resolution
  • Organizational Skills

Certification

  • CPI- Nonviolent Crisis Intervention
  • VSS and CPIC Clearance
  • WHMIS certification
  • Ministry of Labour Health and Safety in 4 Steps certificate
  • CPR C/AED and Emergency First Aid
  • Level 2R Hockey Canada Referee
  • Level 2.1 Baseball Ontario Umpire
  • Certified Scuba Diver with PADI
  • Published Sports Photographer University of Toronto Varsity News Paper
  • Awarded Medal for Catholic Scouts Canada from His Eminence Cardinal Collins
  • Six Star recipient from Scouts Canada

Timeline

Senior Program Leader- Site Lead

Toronto Community Housing Corporation Rookie League
06.2023 - 08.2023

Practicum, Community Safety and Supports

Toronto Community Housing Corporation
09.2022 - 04.2023

Holiday Distribution Associate

Lush Fresh Handmade Cosmetics
11.2020 - 01.2021

Game Day Operations / Skate Team

MLSE-Toronto Maple Leafs/Marlies
09.2019 - Current

Guest Services/ECommerce/Front-line

Sheridan Nurseries
04.2019 - Current

Rookie League

Jays Care/Toronto Community Housing Corporation
05.2018 - 08.2022

Umpire

Baseball Ontario
01.2016 - 01.2020

Referee

Hockey Canada
01.2016 - 01.2020

Game Time and Penalty Keeper

Various Hockey Associations
01.2015 - Current

Volunteer- Youth Justice Residential Program

Springboard Services

Volunteer, In-training Counsellor

East York Baseball Camp

Service Service Worker Diploma- Honours -

Centennial College of Applied Arts And Technology

Specialized Academic Certificate- Honours - Indigenous Knowledges: First Peoples in Canada

Centennial College of Applied Arts And Technology
  • CPI- Nonviolent Crisis Intervention
  • VSS and CPIC Clearance
  • WHMIS certification
  • Ministry of Labour Health and Safety in 4 Steps certificate
  • CPR C/AED and Emergency First Aid
  • Level 2R Hockey Canada Referee
  • Level 2.1 Baseball Ontario Umpire
  • Certified Scuba Diver with PADI
  • Published Sports Photographer University of Toronto Varsity News Paper
  • Awarded Medal for Catholic Scouts Canada from His Eminence Cardinal Collins
  • Six Star recipient from Scouts Canada
Luke R. Kitchen