Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Program Leader- Site Lead
Toronto Community Housing Corporation Rookie League
06.2023 - 08.2023
Recipient of Hall of Fame Award, highest honour for staff who go above and beyond, demonstrating passion, integrity and innovation
Developed from conception to deliverable of Youth Track event for East sector locations
Facilitate programming for youth aged 6-12, living in community housing
Construct weekly program plans and ensure implementation is carried out properly
Supervisor staff and provided daily direction and promoted staff engagement
Managed Incident Reports and debriefings
Addressed all site Behavioural concerns and provided resolution
Maintain statistical data on participants
Escorted campers on weekly trips in the community
Co-ordinate for camper pick-up and drop-off duties, from various locations in the community
Responsible for planning and distributing daily programming/activities
Create connections with campers to support needs
Implemented well-received activities and events.
Maintained high-quality child care standards based on developmentally appropriate practices.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Practicum, Community Safety and Supports
Toronto Community Housing Corporation
09.2022 - 04.2023
Participated in community events and activities to increase awareness of available social services.
Conducted community outreach by developing signage, door to door and telecommunication
Collaborated with various departments to deliver community engagement programs
Addressed all site behavioral concerns and provided resolution
Supervise staff, provided daily direction with a focus on staff engagement
Managed Incident Reports and debriefings
Assisted in implementation of community support services in alignment with needs.
Aided in identification of individuals and families in need of social services to provide benefits and resources.
Liaised with community members, recommending resources and programs.
Rookie League
Jays Care/Toronto Community Housing Corporation
05.2018 - 08.2022
Director Summer Program: 2022
Senior Program Leader: 2020, 2021
Focus on Youth Media Team: 2019
Focus on Youth Junior Program Leader: 2018
Construct weekly program plans and ensure implementation is carried out properly
Facilitate programming for youth aged 6-12, living in community housing
Supervisor staff and provided daily direction and promoted staff engagement
Managed Incident Reports and debriefings
Worked to establish and improve team unity and spirit.
Maintain statistical data on participants
Addressed all site Behavioural concerns and provided resolution
Developed relationships with clients to provide ongoing support and encouragement.
Facilitated team building activities and workshops to improve communication, collaboration and productivity.
Hosted virtual summer camp via zoom due to COVID-19
Responsible for planning and distributing daily programming/activities
Create connections with campers to support needs
Maintain and create content for the program website
Facilitated baseball fundamental skills clinic with the campers
Co-ordinate for camper pick-up and drop-off duties, from various locations in the community
Game Day Operations / Skate Team
MLSE-Toronto Maple Leafs/Marlies
09.2019 - Current
Assist in maintaining the quality of the ice during games
Performed on ice equipment set-up and removal
Perform specific on-ice routines during commercial breaks and intermissions
Increase spectator engagement with positive motivation
Responsible for supervision and coordination of child/youth activities.
Guest Services/ECommerce/Front-line
Sheridan Nurseries
04.2019 - Current
Provide online assistance and inventor management
Maintained organized and orderly front end and removed carts, baskets, and debris.
Greeted customers and responded to requests for information.
Worked with floor team and managers to meet wide range of customer needs.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Work with data to provide product request
Customer order pick-up and deliveries
Holiday Distribution Associate
Lush Fresh Handmade Cosmetics
11.2020 - 01.2021
Gather shipment of products from warehouse for distribution to retail stores
Receive and transfer shipments from manufacturing
Fulfill transfer orders
Transfer and restock online orders
Proficiency with inventory devices, industrial wrapping machinery, QC of online orders and use of pump trucks and electric walkie pallet jacks
Game Time and Penalty Keeper
Various Hockey Associations
01.2015 - Current
Responsible for the accurate recording/displaying of time during hockey games
Recording of time sheets to reflect activities during the games such as penalties
Accurately display times of penalties, goals and periods of play
Umpire
Baseball Ontario
01.2016 - 01.2020
Responsible for proceeding over house league baseball games with a neutral view
Responsible for enforcing the rules and regulations that govern the game of baseball
Providing clear and accurate calls of pitches and plays to both players and coaches
Referee
Hockey Canada
01.2016 - 01.2020
Officiating Level
Officiating over house league hockey games with a neutral view
Responsible for enforcing rules and regulations that govern Minor Hockey in Canada
Responsible for maintaining the flow and pace of the games in a safe and sportsmanlike manner
Work in partnership with other Referees, Arena staff and with the Coaching teams
Volunteer- Youth Justice Residential Program
Springboard Services
Assist with various duties
Painting
Donation pick-ups and drop-offs
Grounds maintenance
Volunteer, In-training Counsellor
East York Baseball Camp
Assisted with special events and programs.
Assisted Camp Counselors with everyday programming for children ages 6-13
Projected program agenda with a focus on Baseball Fundamentals
Assisted in Healthy Kidz Lunch Program
Provided daily Playground supervision
Education
Service Service Worker Diploma- Honours -
Centennial College of Applied Arts And Technology
Scarborough, ON
Specialized Academic Certificate- Honours - Indigenous Knowledges: First Peoples in Canada
Centennial College of Applied Arts And Technology
Scarborough, ON
Skills
Behavior Support
Data Integrity
Activity Planning
Issue Resolution
Youth Behavior Management
Creative Issue Resolution
Organizational Skills
Certification
CPI- Nonviolent Crisis Intervention
VSS and CPIC Clearance
WHMIS certification
Ministry of Labour Health and Safety in 4 Steps certificate
CPR C/AED and Emergency First Aid
Level 2R Hockey Canada Referee
Level 2.1 Baseball Ontario Umpire
Certified Scuba Diver with PADI
Published Sports Photographer University of Toronto Varsity News Paper
Awarded Medal for Catholic Scouts Canada from His Eminence Cardinal Collins
Six Star recipient from Scouts Canada
Timeline
Senior Program Leader- Site Lead
Toronto Community Housing Corporation Rookie League
06.2023 - 08.2023
Practicum, Community Safety and Supports
Toronto Community Housing Corporation
09.2022 - 04.2023
Holiday Distribution Associate
Lush Fresh Handmade Cosmetics
11.2020 - 01.2021
Game Day Operations / Skate Team
MLSE-Toronto Maple Leafs/Marlies
09.2019 - Current
Guest Services/ECommerce/Front-line
Sheridan Nurseries
04.2019 - Current
Rookie League
Jays Care/Toronto Community Housing Corporation
05.2018 - 08.2022
Umpire
Baseball Ontario
01.2016 - 01.2020
Referee
Hockey Canada
01.2016 - 01.2020
Game Time and Penalty Keeper
Various Hockey Associations
01.2015 - Current
Volunteer- Youth Justice Residential Program
Springboard Services
Volunteer, In-training Counsellor
East York Baseball Camp
Service Service Worker Diploma- Honours -
Centennial College of Applied Arts And Technology
Specialized Academic Certificate- Honours - Indigenous Knowledges: First Peoples in Canada
Centennial College of Applied Arts And Technology
CPI- Nonviolent Crisis Intervention
VSS and CPIC Clearance
WHMIS certification
Ministry of Labour Health and Safety in 4 Steps certificate
CPR C/AED and Emergency First Aid
Level 2R Hockey Canada Referee
Level 2.1 Baseball Ontario Umpire
Certified Scuba Diver with PADI
Published Sports Photographer University of Toronto Varsity News Paper
Awarded Medal for Catholic Scouts Canada from His Eminence Cardinal Collins
Six Star recipient from Scouts Canada
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