Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LUKE VOGRINETZ

Kelowna,BC

Summary

Sales professional with 7 years of experience focused on building strong, long-term customer relationships. Trusted for clear communication, follow-through, and a genuine approach to solving customer needs. Brings practical insight and real-world understanding of the customers Farrow Built serves.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Franchise Sales /Account Manager, Inside Sales

Sangster Franchise Group
04.2024 - Current
  • Assisted in managing client accounts and maintaining customer relationships.
  • Learned CRM software to track sales activities and customer interactions.
  • Facilitated communication between corporate teams and franchisees to streamline processes
  • Maintained detailed records of prospects and sales activities using CRM software for reporting purposes.
  • Organized and attended trade shows to represent the brand and generate leads for new franchise opportunities.
  • Managed the franchise sales process, resulting in a higher closing rate for potential clients.

General Manager, Inside Sales

Great North Precision
11.2017 - 01.2024
  • Worked with precision tools on luxury firearms and optics, with extreme attention to detail and care.
  • Self educated on product (technical specs and features) to improve customer experiences
  • Built strong customer rapport and long lasting relationships by going above and beyond
  • Designed and implemented target demographic expansion through content creation and marketing
  • Developed targeted marketing campaigns through social media and email
  • Provided excellent customer service, support, and product knowledge

Department Manager

Wholesale Sports
06.2016 - 11.2017
  • Provided training,support and guidance to department employees
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Streamlined inventory management processes, resulting in more efficient replenishment system and reduced stock shortages.


Education

High School Diploma -

Mount Boucherie Secondary
West Kelowna, BC
01-2015

Aircraft Maintenance Engineer - Apprentice

Bear Creek Aero Structures
West Kelowna, BC

Hunting Guide Certificate

Driftwood Valley Outfitters
Smithers, BC

Skills

  • Excellent communication
  • Strong Work Ethic
  • Decision-making
  • Problem resolution
  • Attention to detail
  • Computer skills
  • Customer service
  • B2C Sales
  • Ability to work under pressure

Certification

Brent Jefferson

Great North Precision

604-613-6661


Ashley Christensen

Great North Precision

604-345-6722

Timeline

Franchise Sales /Account Manager, Inside Sales

Sangster Franchise Group
04.2024 - Current

General Manager, Inside Sales

Great North Precision
11.2017 - 01.2024

Department Manager

Wholesale Sports
06.2016 - 11.2017

High School Diploma -

Mount Boucherie Secondary

Aircraft Maintenance Engineer - Apprentice

Bear Creek Aero Structures

Hunting Guide Certificate

Driftwood Valley Outfitters

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LUKE VOGRINETZ