Summary
Overview
Work History
Education
Skills
Timeline
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Luke Sheridan

Fontana

Summary

Dedicated team player with a strong willingness to learn new tasks. Experienced professional in customer service, data entry, software troubleshooting, and record keeping. Highly detail-oriented with exceptional organizational skills, ensuring accuracy and efficiency in all tasks.

Overview

12
12
years of professional experience

Work History

Warehouse Janitorial

Patrick Industries
01.2025 - 02.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Office Cleaner

Express Workforce
09.2023 - 10.2024
  • Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
  • Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
  • Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
  • Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
  • Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
  • Enhanced workplace cleanliness by diligently performing daily cleaning tasks such as vacuuming, mopping, and dusting.
  • Organized storage areas, closets and filing cabinets to prevent buildup of clutter.

Office Administration Intern

San Diego Job Core
06.2016 - 01.2017
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
  • Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.

Office Assistant

Crestline Chamber of Commerce
06.2013 - 07.2014
  • Developed positive relationships with clients through attentive service during initial contact points like reception desk interactions or telephone call handling.
  • Facilitated prompt resolution of customer complaints via email or phone communication leading to increased customer satisfaction ratings.
  • Managed document control processes by updating databases, scanning records, and archiving files for easy retrieval.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Managed filing system, entered data and completed other clerical tasks.

Education

Computer Programming

Chaffey College
10-2024

Skills

  • Facilities maintenance
  • Problem-solving
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service support
  • Record Keeping
  • Software and Hardware based trouble shooting

Timeline

Warehouse Janitorial

Patrick Industries
01.2025 - 02.2025

Office Cleaner

Express Workforce
09.2023 - 10.2024

Office Administration Intern

San Diego Job Core
06.2016 - 01.2017

Office Assistant

Crestline Chamber of Commerce
06.2013 - 07.2014

Computer Programming

Chaffey College

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Luke Sheridan