Luke Seward-Sebaldt
Rohnert Park,CA
Summary
Proven track record in enhancing customer satisfaction and team efficiency, with experience at Bath & Body Works and Willy Bietak Productions Inc. Excelled in problem-solving, sales, and customer service, leading to significant improvements in client feedback and overall operations. Skilled in collaboration, fostering positive environments, and adapting to fast-paced retail and entertainment settings, contributing to business growth, strong team cohesion, and an enhanced customer experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Bath & Body Works
10.2024 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Rink Host Manager
Willy Bietak Productions Inc.
10.2023 - 01.2024
- Improved customer satisfaction by efficiently managing reservations and seating arrangements.
- Resolved conflicts among staff members quickly, fostering a positive work environment conducive to teamwork.
- Reduced wait times with effective scheduling and resource allocation, resulting in positive customer feedback.
- Oversaw maintenance of facility cleanliness and appearance standards throughout the restaurant premises.
Education
Dance
Sonoma State University
Rohnert Park, CA05.2029
Crescenta Valley Highschool
Glendale, CA05.2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
Certification
CPR
Languages
German
Full Professional
Japanese
Full Professional
Korean
Full Professional
Timeline
Sales Associate
Bath & Body Works
10.2024 - 12.2024
Rink Host Manager
Willy Bietak Productions Inc.
10.2023 - 01.2024
Dance
Sonoma State University
Crescenta Valley Highschool
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