Summary
Overview
Work History
Education
Skills
Timeline
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Luke Richard

Saint John,NB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Traffic Coordinator and Customer Service

DP World
09.2023 - Current
  • Improved traffic flow by implementing efficient routing strategies and coordinating with various departments.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Managed scheduling of shipments to meet customer expectations and reduce delays.

Client Advisor

Royal Bank Of Canada, RBC
08.2022 - 09.2023
  • Enhanced client satisfaction by providing personalized advice and tailored product recommendations.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.

Cable Technician

Frontier Technologies
12.2019 - 04.2020
  • Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
  • Conducted comprehensive site surveys to identify optimal locations for cable infrastructure installations.
  • Utilized diagnostic tools to accurately identify causes of cable malfunctions or failures.

Sales Associate

Sport Chek
06.2017 - 07.2019
  • Boosted customer satisfaction levels through exceptional service, addressing client concerns, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of product offerings.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Warehouse Worker

B&N Flooring
09.2015 - 06.2017
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.

Education

No Degree - Business Administration

New Brunswick Community College
Saint John, NB

No Degree - Real Estate

New Brunswick Real Estate Association
Saint John, NB

High School Diploma -

Saint John High School
Saint John, NB
06.2018

Skills

  • Data Entry
  • Microsoft Excel
  • Customer Relationship Building
  • Sales
  • Product Knowledge
  • Scheduling
  • Account Management

Timeline

Traffic Coordinator and Customer Service

DP World
09.2023 - Current

Client Advisor

Royal Bank Of Canada, RBC
08.2022 - 09.2023

Cable Technician

Frontier Technologies
12.2019 - 04.2020

Sales Associate

Sport Chek
06.2017 - 07.2019

Warehouse Worker

B&N Flooring
09.2015 - 06.2017

No Degree - Business Administration

New Brunswick Community College

No Degree - Real Estate

New Brunswick Real Estate Association

High School Diploma -

Saint John High School

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Luke Richard