Luke Poirier

Building optical territory with eyewear professionals in BC and Alberta

employing long term relationships and building new ones to

• Developed and maintained relationships with clients to enhance customer satisfaction.
• Executed sales strategies to meet quarterly targets and drive revenue growth.

serving accounts

Managed a vast territory ( four western provinces) with multiple eyewear collections by building and servicing them as well as developing new accounts

• Managed client accounts, ensuring timely follow-ups and issue resolution.
• Analyzed customer feedback to identify areas for product improvement and service enhancement.

• Cultivated strong customer relationships to enhance satisfaction and loyalty.

• Cultivated strong client relationships to drive brand loyalty and repeat business.
• Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
• Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
• Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
• Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
• Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
• Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
• Drove successful product launches, coordinating with marketing and product development teams to ensure alignment with customer needs.