Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
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Luke Ng

North York,Ontario

Summary

Detail-oriented student with experience in administrative support and peer leadership. Proficient in office management and patient interaction, with a proven ability to create organized systems. Committed to fostering success through personalized tutoring and mentorship, demonstrating strong communication and problem-solving skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Medical Office Administrator

Medione Physicians
Vaughan, Ontario
09.2024 - 02.2025
  • Provided assistance with front desk duties, such as completing paperwork accurately, scheduling appointments and checking patients in and out.
  • Provided exceptional patient experience through friendly and compassionate communications.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Maintained a clean work environment by adhering to infection control protocols.
  • Maintained inventory of medical equipment.

Tutor

A.Y. Jackson Secondary School
North York, Ontario
12.2024 - Current
  • Tutored underachieving students 4-5 times a week in Chemistry, Biology, Math, English and History.
  • Adapted teaching methods and materials to meet diverse student needs.
  • Provided clear explanations and support, addressing questions and concerns.
  • Guided students in study strategies and time management while fostering a safe, inclusive learning environment.

Peer Leader

AY Jackson
North York, ON
08.2025 - 08.2025
  • Guided and supported newcomer students, demonstrating leadership and mentorship skills.
  • Led school tours and activities, showcasing strong communication and public speaking abilities.
  • Helped students adapt to school resources and schedules, applying problem-solving and teamwork skills.

Education

High School Diploma -

A.Y. Jackson Secondary School
Toronto, ON
06-2026

Skills

  • Customer service
  • Electronic records management
  • Teamwork and collaboration
  • Effective communication
  • Attention to detail
  • Problem solving
  • Patience and empathy

Affiliations

  • Avid martial artist, training at Action & Reaction MMA 4-5 times a week
  • Grade 8 ABRSM Violinist, performed in various recitals back in Hong Kong
  • Basketball player for the A.Y. Jackson Team
  • Enjoys going to the gym everyday

Languages

English
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Chinese (Mandarin)
Limited

Certification

  • First Aid & CPR/AED Certified
  • Part of Health and Wellness SHSM
  • Verified tutor with L2L Tutoring

Timeline

Peer Leader

AY Jackson
08.2025 - 08.2025

Tutor

A.Y. Jackson Secondary School
12.2024 - Current

Medical Office Administrator

Medione Physicians
09.2024 - 02.2025

High School Diploma -

A.Y. Jackson Secondary School

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Luke Ng