Luke Ng
North York,Ontario
Summary
Detail-oriented student with experience in administrative support and peer leadership. Proficient in office management and patient interaction, with a proven ability to create organized systems. Committed to fostering success through personalized tutoring and mentorship, demonstrating strong communication and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Office Administrator
Medione Physicians
Vaughan, Ontario
09.2024 - 02.2025
- Provided assistance with front desk duties, such as completing paperwork accurately, scheduling appointments and checking patients in and out.
- Provided exceptional patient experience through friendly and compassionate communications.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Maintained a clean work environment by adhering to infection control protocols.
- Maintained inventory of medical equipment.
Tutor
A.Y. Jackson Secondary School
North York, Ontario
12.2024 - Current
- Tutored underachieving students 4-5 times a week in Chemistry, Biology, Math, English and History.
- Adapted teaching methods and materials to meet diverse student needs.
- Provided clear explanations and support, addressing questions and concerns.
- Guided students in study strategies and time management while fostering a safe, inclusive learning environment.
Peer Leader
AY Jackson
North York, ON
08.2025 - 08.2025
- Guided and supported newcomer students, demonstrating leadership and mentorship skills.
- Led school tours and activities, showcasing strong communication and public speaking abilities.
- Helped students adapt to school resources and schedules, applying problem-solving and teamwork skills.
Education
High School Diploma -
A.Y. Jackson Secondary School
Toronto, ON06-2026
Skills
- Customer service
- Electronic records management
- Teamwork and collaboration
- Effective communication
- Attention to detail
- Problem solving
- Patience and empathy
Affiliations
- Avid martial artist, training at Action & Reaction MMA 4-5 times a week
- Grade 8 ABRSM Violinist, performed in various recitals back in Hong Kong
- Basketball player for the A.Y. Jackson Team
- Enjoys going to the gym everyday
Languages
English
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Chinese (Mandarin)
Limited
Certification
- First Aid & CPR/AED Certified
- Part of Health and Wellness SHSM
- Verified tutor with L2L Tutoring
Timeline
Peer Leader
AY Jackson
08.2025 - 08.2025
Tutor
A.Y. Jackson Secondary School
12.2024 - Current
Medical Office Administrator
Medione Physicians
09.2024 - 02.2025
High School Diploma -
A.Y. Jackson Secondary School
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