Hi, I’m
Luke McKnight
Winnipeg,MB
Summary
Super smart Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
12
years of professional experience
Work History
XPO Logistics
Operations Manager
10.2020 - Current
Job overview
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
XPO Logistics
Senior Specialist, Strategic Sourcing
03.2019 - 10.2020
Job overview
- Identified areas in need of critical improvement and implemented strategies to achieve targets.
- Supported department leadership in implementing new policies, procedures and controls.
- Helped employees with inquiries about [Type] and [Type] and coordinated resolutions to both common problems and unique challenges.
- Assisted with developing effective [Type] policies and procedures to improve operations.
XPO Logistics
Carrier Procurement Supervisor
03.2015 - 02.2019
Job overview
- Supervised and led team of 4-6 reps while continuing to procure carriers
- Real time win/loss decision-making, conflict resolution and rating spot bids.
- Utilized strong customer and carrier relationships to support a carrier's fleet growth from 12 to over 90 trucks
- Improved trust and relationship with tier one customer resulting in significantly increased revenue and gross margins
- Coached new and established procurement reps to meet and exceed KPI metrics
- Proactively communicated with tier one customers on behalf of key account managers
- Achieved 4th overall in company for load count
- Maintained 5th-11th overall from 2015-2019 for load count
XPO Logistics
Carrier Procurement Representative
03.2011 - 02.2015
Job overview
- Sourced, negotiated and secured carriers to move available freight in a timely and cost-effective manner
- Top 5% in load count in company
- Top 10% in margins in company
- 10th overall out of 300
- Grew load count from 0 to 600+ per month by leveraging dedicated capacity
- Cultivated multiple mutually beneficial carrier relationships
Skills
- Focus and Follow-Through
- Stakeholder Relations
- Problem Anticipation and Resolution
- Corporate Partnerships
- Program Optimization
- Operation Monitoring
- Workflow Optimization
- Process Improvement Strategies
- Client Relations
Timeline
Operations Manager
XPO Logistics
10.2020 - Current
Senior Specialist, Strategic Sourcing
XPO Logistics
03.2019 - 10.2020
Carrier Procurement Supervisor
XPO Logistics
03.2015 - 02.2019
Carrier Procurement Representative
XPO Logistics
03.2011 - 02.2015
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