Luke McGaughey
Maple Ridge
Summary
I am a hardworking employee with experience in customer service as well as a variety of different construction jobs. I am an individual who is passionate about delivering exceptional service, whether it’s kindly getting a customer exactly what they need, or doing a job with care and efficiency. I am eager to contribute my abilities and excited to gain valuable professional experience.
Overview
2
2
years of professional experience
Work History
General Labourer
Woodcraft
Maple Ridge
12.2023 - 12.2024
- Operated and maintained job site equipment safely and efficiently.
- Operated various power tools such as drills and saws safely while following manufacturer's instructions.
- Cut materials into specified sizes for installation using tile cutters and power saws.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Repaired damaged drywall sections including taping joints and applying texture coats.
- Prepared surfaces prior to painting by sanding, scraping, patching holes, and filling cracks with putty or plaster.
- Demonstrated good safety practices working at heights.
- Worked with team members to ensure efficient workflow throughout the day.
- Assisted with basic maintenance tasks such as sweeping, mopping, and cleaning.
- Assisted with customer requests and answered questions to improve satisfaction.
Retail Customer Service
Hopcott Farms
Maple Ridge
04.2023 - 01.2024
- Maintained a professional attitude at all times when dealing with customers.
- Assisted customers with price checks, lifting heavy items and addressing other customer needs.
- Improved product knowledge consistently to provide optimal service.
- Conversed with customers by phone or in person to provide information about products or services and take orders.
- Assisted customers with product selection based on their individual requirements.
- Tracked inventory levels for all products.
- Handled cash transactions accurately and efficiently at the till.
- Collaborated with colleagues to provide a resolution for customer problems.
- Worked effectively in a team to make the workplace more productive.
Education
High School Diploma -
Maple Ridge Secondary
Maple Ridge, BC06-2024
Skills
- Equipment operation
- Effective communication
- Safety practices
- Inventory management
- Customer service
- Team collaboration
- Product knowledge
- Scaffolding safety
- Organizational skills
- Hand and power tools
- Physical strength and stamina
- Attention to detail
- Caulking and sealing
- Painting
Affiliations
- I developed a passion for music at a very young age and started piano lessons when I was 7, I stopped lessons when I was 13 because I was too occupied with school. A few years later I started lessons again with a new teacher online, and now I am enjoying piano more than ever.
- I dabble in making music in my room with a cool little setup I've got.
- I love to go hiking whether it's a couple hours or it's overnight. I frequently look for new trails to explore.
- I love to go camping with my friends and family.
- My family and I do a cool trip to somewhere we haven't been every couple years.
- I like lots of sports but snowboarding is my #1 favourite, I go a ton during the winter.
Languages
English
Professional
References
References available upon request.
Timeline
General Labourer
Woodcraft
12.2023 - 12.2024
Retail Customer Service
Hopcott Farms
04.2023 - 01.2024
High School Diploma -
Maple Ridge Secondary