Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Luke Malak

West Kelowna,BC

Summary

I am currently looking for part-time work to support my studies after recently moving to Kelowna. My background of production and customer service includes managing inventory, building relationships and achieving company goals effectively. Previous teams would describe me as organized alongside reliable and I am seeking an entry-level opportunity to expand my skills in a new work environment. Thank you for considering my application in advance.

Overview

8
8
years of professional experience

Work History

Production Team Member

Old Growth Collective
Sooke, BC
11.2022 - 04.2023
  • Set up and operated production equipment according to daily work orders and standard operating procedures.
  • Recorded inspection results after production runs.
  • Sorted and packaged products to prepare for shipment.
  • Followed daily preventive maintenance schedule for cleaning machinery.

Labourer

Bolton Property Renovations
Doncaster, South Yorkshire
03.2022 - 08.2022
  • Listening to instructions carefully in order to carry out various tasks to assist the plasterers.
  • Heavy lifting and the use of power tools.
  • Keeping the site clean and tidy.

Labourer

JMA Design and build
Doncaster, South Yorkshire
05.2021 - 12.2021
  • Worked closely with different areas of the team carrying out tasks in order to meet certain deadlines.
  • Primarily worked on house extensions, outdoor seating areas.

Manager

Bellaggio Cafe, Hornby & Convention centre locations
Vancouver, BC
07.2016 - 03.2021

Assisted the owner with various management related functions including budgeting, food costing, staffing and marketing. Responsibilities include :

  • Managing front of house staffing and shift execution for two high volume downtown restaurants.
  • Managing staff to deliver high calibre guest experiences for seasonal tourists and local regular patrons.
  • Solving POS system issues as well as overseeing maintenance of front of house and bar equipment.
  • Interviewing and training staff on menu and service delivery standards in all front of house positions.

Bartender/Server

Bellaggio Cafe
Vancouver, BC
06.2015 - 07.2016

Worked in a variety of restaurant positions, acquiring knowledge in operating a high-volume restaurant.

Responsibilities included :

  • Ensuring bar operations were at a high standard and within regulations.
  • Conducting inventory counting, ordering and management of liquor and perishable products.
  • Delivering friendly and efficient service to ensure a pleasant dining experience.

Education

Cybersecurity

Google Cybersecurity Professional Certificate
01-2024

Bachelor of Arts - Business & Management

University of Lincoln
Lincolnshire, UK
2015

Skills

  • Highly skilled in customer service and well-versed in management responsibilities.
  • The ability to work well as part of a team.
  • Strong communication and interpersonal skills.
  • Taking direction and following through on assignments.
  • Comfortability carrying out large physical labour tasks.

References

Available upon request

Timeline

Production Team Member

Old Growth Collective
11.2022 - 04.2023

Labourer

Bolton Property Renovations
03.2022 - 08.2022

Labourer

JMA Design and build
05.2021 - 12.2021

Manager

Bellaggio Cafe, Hornby & Convention centre locations
07.2016 - 03.2021

Bartender/Server

Bellaggio Cafe
06.2015 - 07.2016

Cybersecurity

Google Cybersecurity Professional Certificate

Bachelor of Arts - Business & Management

University of Lincoln
Luke Malak