Summary
Work History
Education
Skills
Timeline
Generic

Luke Knight

Orange

Summary

Dedicated Sales Associate and Front Desk Receptionist with a strong focus on customer service and relationship building. Skilled in managing transactions, maintaining organization, and fostering welcoming environments. Excels in collaborating with teams to enhance customer experiences and operational efficiency.

Work History

Sales Associate

Nordstrom
October 2024 - February 2025
  • Provided exceptional customer service by addressing individual style and budget needs.
  • Assisted customers in selecting products that matched their personal preferences.
  • Processed transactions accurately as a cashier, ensuring a smooth checkout experience.
  • Maintained knowledge of current promotions and inventory to guide customer decisions.
  • Cultivated relationships with customers to enhance their shopping experience.
  • Collaborated with team members to ensure a welcoming and organized store environment.

Front Desk and Phone Receptionist

Remax Real Estate
January 2021 - March 2024
  • Delivered exceptional customer service to clients visiting office.
  • Managed incoming phone calls, directing inquiries to appropriate staff.
  • Maintained organizational systems for office supplies and documentation.
  • Ensured cleanliness and tidiness of reception area for a welcoming environment.
  • Engaged with clients by offering refreshments and fostering positive interactions.
  • Collaborated with team of 26 staff members to support daily operations.

Education

High School Diploma -

Foothill High School
Santa Ana, CA

Associate of Science - Business

Orange Coast College
Costa Mesa, CA
05.2024

Skills

  • Customer service
  • Relationship building
  • Transaction processing
  • Inventory knowledge
  • Team collaboration
  • Organizational systems
  • Client engagement
  • Reception management
  • Promotional awareness
  • Office operations

Timeline

Sales Associate

Nordstrom
October 2024 - February 2025

Front Desk and Phone Receptionist

Remax Real Estate
January 2021 - March 2024

High School Diploma -

Foothill High School

Associate of Science - Business

Orange Coast College
Luke Knight