Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Luke Husky

Sherwood Park

Summary

Professional with a strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving with any age group, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Representative

CIBC Bank
05.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Assisted clients with all kinds of everyday banking needs, such as paying bills, moving around funds and making use of our online banking, to name a few.

Early Childhood Educator

Les Petits Soleils, Ecole Campbelltown School
09.2021 - 12.2024
  • Predominately in a supervisor role, and on occasion a program managing role.
  • These roles would often require the need to get all children's attention and maintain it to deliver instructions.

Day-to-day activities would include:

  • Helping manage/supervise 20-65 Children, aged 4-12, alongside 4-7 other adults.
  • Lead activities for anywhere from 10-40 children at a time.
  • Capable of delegating jobs/tasks to other staff, through the program manager role.
  • Assist other supervisors in leading activities or maintaining a safe environment.
  • Observed children to identify individuals in need of additional support and developed strategies with their parents to improve assistance.

GroundsKeeper

Great Oaks
06.2021 - 09.2021

Within a housing community in Sherwood Park known as Great Oaks, I would complete all kinds of tasks daily such as:

  • Cutting and taking care of large areas of grass
  • Trimming off tree branches
  • Digging through many piles of dirt, gravel, and rock mixtures, as well as then transporting them.
  • Dealing with any infestation issues
  • Assisting plumbers who needed to replace and/or fix pipe issues.

Education

Bachelor of Commerce - Supply Chain Management, Finance

Grant MacEwan University
06-2025

Skills

  • Customer service
  • Active listening
  • Payment processing
  • Client relations
  • Microsoft outlook
  • Order processing
  • Staff education and training
  • Relationship building

Certification

  • Alberta Childcare Certification Level 1 training.
  • CIBC CMTT.
  • Belief Re-patterning course completed.


Timeline

Customer Service Representative

CIBC Bank
05.2024 - Current

Early Childhood Educator

Les Petits Soleils, Ecole Campbelltown School
09.2021 - 12.2024

GroundsKeeper

Great Oaks
06.2021 - 09.2021

Bachelor of Commerce - Supply Chain Management, Finance

Grant MacEwan University
Luke Husky