Luke Hollingsworth
Del Mar
Summary
Dynamic merchandising associate with a proven track record at Griffin Ace Hardware, excelling in inventory management and customer service. Demonstrated strong communication skills and adaptability, enhancing product accessibility and ensuring timely deliveries. Recognized for effective merchandise planning and problem-solving abilities, contributing to improved customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Merchandising Associate
Griffin Ace Hardware
San Diego
06.2019 - Current
- Streamlined inventory management to enhance product organization and customer access.
- Delivered products to customers’ locations, ensuring professionalism and timely service.
- Provided knowledgeable assistance to customers by addressing inquiries and offering recommendations.
- Assembled various products efficiently while upholding quality standards.
Customer service/shipping
Gracious Living
11.2021 - 08.2022
- Expertly labeled packages for online orders, ensuring accuracy and compliance with shipping standards
- Managed shipping processes, including packaging items securely and coordinating with courier services for timely delivery
- Addressed customer inquiries regarding orders promptly and professionally, providing updates and resolving issues as needed
- Contributed to the smooth operation of the online business by ensuring efficient order fulfillment and customer satisfaction
Education
Bachelor of Arts - Economics
San Diego State University
San Diego, CA12-2026
AA degree - Economics
Santa Barbara City College
Santa Barbara05.2024
Bachelor of Science - Business Administration
Arizona State University
Tempe, AZ05.2023
Skills
- Communication skills
- Customer service excellence
- Leadership abilities
- Adaptability
- Work ethic
- Merchandise planning
- Store layout design
- Project management
- Problem solving
- POS systems
Timeline
Customer service/shipping
Gracious Living
11.2021 - 08.2022
Merchandising Associate
Griffin Ace Hardware
06.2019 - Current
Bachelor of Arts - Economics
San Diego State University
AA degree - Economics
Santa Barbara City College
Bachelor of Science - Business Administration
Arizona State University
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